I have installed windows 10 on my new PC and and when I got onto the desktop I could not connect to the internet. I figured out the problem was that one or more network protocols are missing. I went onto then internet for answers and I tried everything including resetting my pc. Nothing seems to work and this is my only computer.
Network protocols error
- Thread starter merc577
- Start date
Solution
Hello again merc577
Looks like the cable to the network switch is disconnected or broken and needs to be fixed. You can check the cable at both the endpoints, i.e. the connection point at your PC and on the router.
In case of wireless network, rebooting the wireless router might help.
Cheers!!
viveknayyar007
Splendid
- Apr 25, 2013
- 3,372
- 36
- 28,640
Hello merc577
Can you please check if the Ethernet or Network Adapter or something related to that is turned on in the BIOS of your computer?
Many times the network controller is automatically turned off after BIOS update and this may be the case if your computer is new and the vendor updated the BIOS before handing it over to you.
For more accurate solutions, please provide us with the exact error that is displayed, and if possible, the error code as well.
Feel free to report back if further assistance is needed.
Cheers!!
Can you please check if the Ethernet or Network Adapter or something related to that is turned on in the BIOS of your computer?
Many times the network controller is automatically turned off after BIOS update and this may be the case if your computer is new and the vendor updated the BIOS before handing it over to you.
For more accurate solutions, please provide us with the exact error that is displayed, and if possible, the error code as well.
Feel free to report back if further assistance is needed.
Cheers!!
I checked the bios and made sure it was turned on then when I loaded into the desktop and its telling me that I do not have a valid IP configuration. This is my info
Host name *desktop-5n6ct8L
Primarily DNS suffix *nothing
Node type*hybrid
Media state* media disconnected
Connection specific DNS suffix*nothing
Description*Microsoft with fi direct virtual adapter
Physical address*06-36-76-55-02-1a
DHCP enabled*yes
Autoconfig enabled *yes
Connection to specific DNS suffix*nothing
Description*802.11n USB wireless LAN card
Physical address*00-36-76-55-02-1a
Dhcp enabled*yes
Autoconfig enabled*yes
Ipv6 address*2602.543.4303.abe4.2ce6.1330.c13a.3c3e
Temporary ipv6 address*2601.543.4303.abe4.d581.47ea.7963.39d9
Link local ipv6 address*fe80..2ce6.1330.c13a.3c3e%16
Autoconfig ipv4 address*169.254.0.0
Subnet mask*255.255.0.0
Default gateway*fe80..481d.70ff.fe68.caed%16
Dhcpv6 IAID*268449398
Dhcpv6 client DUID*00-01-00-01-1e-ef-e2-81-f4-4d-30-08-ec-20
DNS servers*fec0.0.0.ffff..1%1
Fec0.0.0.ffff..2%1
Fec.0.0.0.ffff..3%1
NetBIOS over tcpip*disabled
Physical address*00-36-76-55-02-1a
Host name *desktop-5n6ct8L
Primarily DNS suffix *nothing
Node type*hybrid
Media state* media disconnected
Connection specific DNS suffix*nothing
Description*Microsoft with fi direct virtual adapter
Physical address*06-36-76-55-02-1a
DHCP enabled*yes
Autoconfig enabled *yes
Connection to specific DNS suffix*nothing
Description*802.11n USB wireless LAN card
Physical address*00-36-76-55-02-1a
Dhcp enabled*yes
Autoconfig enabled*yes
Ipv6 address*2602.543.4303.abe4.2ce6.1330.c13a.3c3e
Temporary ipv6 address*2601.543.4303.abe4.d581.47ea.7963.39d9
Link local ipv6 address*fe80..2ce6.1330.c13a.3c3e%16
Autoconfig ipv4 address*169.254.0.0
Subnet mask*255.255.0.0
Default gateway*fe80..481d.70ff.fe68.caed%16
Dhcpv6 IAID*268449398
Dhcpv6 client DUID*00-01-00-01-1e-ef-e2-81-f4-4d-30-08-ec-20
DNS servers*fec0.0.0.ffff..1%1
Fec0.0.0.ffff..2%1
Fec.0.0.0.ffff..3%1
NetBIOS over tcpip*disabled
Physical address*00-36-76-55-02-1a
viveknayyar007
Splendid
- Apr 25, 2013
- 3,372
- 36
- 28,640
Hello again merc577
Although for Windows 8, can you please try the solution given in this tutorial to resolve the invalid IP configuration issue?
Cheers!!
When I went to your link and followed the steps and it gave me this error - no operation can be preformed on local area network connection*10 while it has its media disconnected. An error occurred while releasing interface Ethernet : a network address has not yet Ben associated with the network endpoint . an error occurred while releasing interface wi fi : an address has not yet Ben associated with the network endpoint
viveknayyar007
Splendid
- Apr 25, 2013
- 3,372
- 36
- 28,640
Hello again merc577
Looks like the cable to the network switch is disconnected or broken and needs to be fixed. You can check the cable at both the endpoints, i.e. the connection point at your PC and on the router.
In case of wireless network, rebooting the wireless router might help.
Cheers!!
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