Screen showing colored lines and flickers

Aymenfadhel

Commendable
Jun 23, 2016
2
0
1,510
Hello this is my first question.

I bought a new Toshiba satellite l55w-c5230 touchscreen with i7 -5500
With Intel HD graphics 5500
And 12 GB of ram
Windows 10.

I started facing problems with the screen ,
Every time the laptop booting up or waking up from sleep mode ,the screen start flickering,flashing and showing colred lines .
When i move the screen a little bit everything go back to normal
I sent it to toshiba repair center they replaced the motherboard and sent it back to me after only 2 days the problem returned again

Also i have video showing the problem please any help .

I tried to
update the graphic card driver.
Update windows
Uninstall windows with other one
Uninstall graphic card driver and install it again .
I did everything possible
But nothing helped.

This is a video on youtube for my laptop .


https://youtu.be/mDdf3neaeng
 

monicadawson

Commendable
Jun 6, 2016
7
0
1,510
Generally, the problem may be due to graphics card in your device,always try to install the latest and most compatible drivers. You can also Try this:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&...

Thats the latest drivers for the video portion of your processor.
If you can't reach it, google:
 

Aymenfadhel

Commendable
Jun 23, 2016
2
0
1,510


Thanx for answering ,
but i did that already and the problem still there.