microsoft sculpt comfort mouse not working with windows 10

[itaraday]

Hello.

So my parents have a microsoft sculpt comfort mouse that use to work no problem in Windows 7. When I upgraded though to windows 10 not been able to get the mouse to work. So I go into the bluetooth settings and I can pair the mouse to the computer and it shows it is connected and I can see the drivers under device manager, yet the mouse does not work. Also when i check in the Microsoft mouse tool it can't detect the mouse. Reinstalling the driver doesn't help. Any suggestions?

I can successfully pair up other bluetooth devices to the computer

 

[Colif]

check to see if they have the latest bluetooth driver on pc

http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/sculpt-comfort-mouse-not-working-with-windows-10/7f037f9c-0fe6-4f30-b91a-175cd426a655?auth=1