BSOD Driver Power State Failure when starting a game

Praexes

Commendable
Jul 2, 2016
2
0
1,510
Hi!
I have a BSOD-type of problem. Since yesterday afternoon each time I start Batman Arkham Knight or Mass Effect 2 I get a BSOD with a Driver Power State Failure Error. It only occurs with these two games and only since yesterday afternoon (they worked fine in the morning). I tried updating my drivers, but it didn't change anything. Here are my four last dump files : https://1drv.ms/f/s!Avr17R5RNR0_arLPHzjWd1zcwF4



EDIT: I solved my problem by updating my drivers using the files on the ASUS website. I must have missed the one causing the problem (Not my proudest moment). I updated all of them before trying, so I can't say which driver caused this problem.


 
Solution
looks like there was a video bios update for the machine you might have to install you have to select other, then the bios to find it. shows up as:

BIOS 204
update Nvidia VBIOS

I am guessing there was a bug in the power management of the built in video card.
(the would have fixed it or disabled the function)

https://www.asus.com/Notebooks/X550JX/HelpDesk_Download/

the first memory dump shows that somethine attached to the PCI bus did not respond to a low power request.
noramally this will be a bios bug or a old driver problem.

- it also looks like you have a key server installed on your machine. (pirate version of winodws)
it looks like you have two virus scanners installed
mcafee and avast

if i were to guess, the actual cause of the bugcheck would be some problem in the power management of the nvidia card.
(i would disable the sleep functions/ power management for the graphics card)

 

Praexes

Commendable
Jul 2, 2016
2
0
1,510


Thanks for your quick answer
I tried turning the power management of the nvidia card to max performance, but it didn't work. I've added the new dump files just in case.
PS: I just forgot to uninstall mcafee, but the pirate version of windows is weird. It's an ASUS X550JX laptop, so windows 10 was already installed when I bought it.
 
looks like there was a video bios update for the machine you might have to install you have to select other, then the bios to find it. shows up as:

BIOS 204
update Nvidia VBIOS

I am guessing there was a bug in the power management of the built in video card.
(the would have fixed it or disabled the function)

https://www.asus.com/Notebooks/X550JX/HelpDesk_Download/



 
Solution

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