Its my computer, and my family uses it. I was playing a game and it restarted, nd when I tried to log in it went to a screen that said I had to enter a number XXX-XXXXXX-XXXXXXXXXX-x and blah blah and I tried to press cancel but it wont work, and I cant even click on where I'm supposed to put the number. I got my sister to log in and her profile is fine. My computer I believe is a Windows 10, its a touch screen, Dell, and idk how else to explain it.