SYSTEM THREAD EXCEPTION NOT HANDLED igdkmd64.SYS

Onee

Reputable
Jun 26, 2015
99
0
4,630
Hi so my PC is having this problem where whenever I plug in my Ethernet wire to it it will get the error listed in the title and will blue screen too. It will restart from this issue too. This issue started when I upgraded to windows 10 from windows 7. It works without the Ethernet being plugged in but I can't do anything without internet access such as install my GPU drivers. Also the screen is being powered by my GPU but my drivers aren't even installed, thought that may be useful info to include.

ASRock Z77 pro3
16gb ram
I7-3770k
Gtx 750ti

Appreciate any help on this topic!
 

Colif

Win 11 Master
Moderator
that is a strange reaction. igdkmd64.sys are Intel integrated graphics drivers, remove them from your PC since you using the 750TI.

Even still, that is still an odd reaction to Ethernet connection. sounds like you probably need a new BIOS as well. Have a look here and on the win 10 page (I linked to 8.1 as apart from audio and chip set, the 8.1 drivers are usable on win 10): http://www.asrock.com/mb/Intel/Z77%20Pro3/?cat=Download&os=Win8a64
 
Solution

1789matt

Commendable
Oct 16, 2016
1
0
1,510
I had a similar bsod problem with my Asrock z77 pro 3 when I upgraded to a i7 3770. It was the HD4000 onboard graphics trying to auto update when it connects to the internet on windows 10. This kept conflicting with my Radon R9. This worked for me:

https://m.reddit.com/r/techsupport/comments/3frr3f/win_10_pro_x64_bsod_shortly_after_booting_system/
 

Onee

Reputable
Jun 26, 2015
99
0
4,630


I ended up downgrading the motherboard as an upgrade for the motherboard was far too expensive because the 1155 socket is somewhat outdated now. The downgraded motherboard is a setback but I still do have the old motherboard still just lying around. I'm not sure if I'm willing to test this all out though.