why when I turn on computer a blue screen appears!! what should I do ?

babak1

Commendable
Aug 3, 2016
20
0
1,520
it is disgusting .
why when I turn on computer a blue screen appears!! what should I do ?
of course I should say that after 3 or 4 second my laptop is turned off automatically !!
please help
thanks:(
 

ikaz

Distinguished
Need more information is the screen just "blue" or are you geting BSOD windows blue screen if so it should have messgage, can you get into the BIOS some laptopss (like HP laptops) have a diagnotic mode you can boot into to check the hard drive and memory. Also what the model of your laptop specs etc.