Getting Frequent BSOD's (dumps included)

[Alondi]

Been getting Bsods frequently for a while. Bluescreenview shows ntoskrnl.exe
Here are the dump files.
https://www.dropbox.com/s/r7a2udktgpltbrs/Dumps.zip?dl=0

 

[John_VanKirk]

Hi Alondi, and welcome to Tom's Hardware.

For those of us without a Dropbox account, could you please give us the BugCheck message and code #
That helps a lot. Also is this after you upgraded to Win-10, or after some other change?
My experience with intermittent ntoskrnl BSOD's is they frequently are from a video driver. So consider updating your video card driver to the most recent non beta one.

Another thing you can do is download and install a small program called "Who Crashed". Set your advanced system settings - Advanced - Write Debugging information to a minidump (dropdown box). Then after a BSOD, run "Who Crashed". click Analyze, and it will most likely tell you what is causing it, or the driver involved. It's not infallible but most times it points you to the misbehaving device or driver.

 

[johnbl]

update bios to the current version:
https://www.asus.com/us/Motherboards/M5A97_R20/HelpDesk_Download/
also apply the audio, Lan and USB updated motherboard drivers from the same location.

from what I see in the memory dumps, it looks like someting is corrupting data in memory. This could be a problem in the BIOS RAM timings so you should update the BIOS and boot and run memtest to confirm the BIOS timings are ok.

The problem could also be a old driver overwriting memory that it does not own.

this driver would be suspect:
old TeamViewer driver
\SystemRoot\System32\drivers\TVMonitor.sys Thu Nov 25 03:07:00 2010

you also have some 2012 logitech drivers that you might want to update from the logitech website.
(they could be hitting a bug in your old USB driver that you need to update, usb updates and BIOS updates should be done together.)

see if you get a bugcheck after the updates and memtest, if you do you will have to use verifier.exe to turn on some debugging to find out the cause of the memory corruption.






machine info:
BIOS Version 1903
BIOS Release Date 07/11/2013
Manufacturer ASUSTeK COMPUTER INC.
Product M5A97 R2.0
Version Rev 1.xx
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 4000MHz
Current Speed 4000MHz