Shutdown PC during an update, black screen, PLEASE HELP

LeRock

Reputable
Jun 23, 2015
36
0
4,530
Hey,

So I was doing one of those windows updates where you have to restart PC. So I chose the restart and update option, it got stuck on 99% so I shutdown the PC. Now, the PC has got a constant black screen, I don't think I can turn it off, it's currently on.

What do I do?

Please help
 
Solution
press reset and see what happens

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - we need it as a boot disc

try this:
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and maybe fix this - will ask for logon info

Colif

Win 11 Master
Moderator
press reset and see what happens

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - we need it as a boot disc

try this:
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and maybe fix this - will ask for logon info
 
Solution