Windows 10 - Unexpected_Kernel_Mode_Trap

wolfgang54

Commendable
Aug 23, 2016
3
0
1,510
Hey there I have just installed a new GPU I won and only a couple weeks later I started getting BSODs that shut down my computer when playing/installing certain games or simply opening a skype call. I'm able to open the internet without the system BSODding. https://onedrive.live.com/?id=63C2F78C58221BFA%21105&cid=63C2F78C58221BFA Here are the minididumps and here are my specs. I'd like to fix this as soon as possible!

CPU-AMD FX8350
GPUGTX 1070
Motherboard-990FX Sabertooth
 
I would update the BIOS and the windows 10 drivers provided for your machine as a first step
https://www.asus.com/us/Motherboards/SABERTOOTH_990FX_R20/HelpDesk_Download/



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bugcheck was called because something corrupted the stack of the antivirus driver:
system was running for 10 hours
(at this point you can not tell if it corrupted itself or if one of your other drivers corrupted it)
I would remove the software if you can not get a update to it.
uthentium AntiVirus5 driver

Loaded symbol image file: ampse.sys
Image path: \??\C:\Windows\system32\Drivers\ampse.sys
Image name: ampse.sys
Timestamp: Tue Mar 25 12:59:28 2014 (5331E020)


very old motherboard sound driver:
\SystemRoot\system32\drivers\RTKVHD64.sys Tue Aug 07 03:49:39 2012

old driver:
Acer eDataSecurity Management PSD Filter Driver
\SystemRoot\system32\DRIVERS\PDFsFilter.sys Thu Aug 23 14:57:13 2012


overclocking driver running :NTIOLib_X64.sys


machine info:
BIOS Version 1503
BIOS Release Date 01/11/2013
Manufacturer ASUSTeK COMPUTER INC.
Product SABERTOOTH 990FX R2.0
Version Rev 1.xx
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 8eh - 1.4V
External Clock 200MHz
Max Speed 4000MHz
Current Speed 4000MHz


 

wolfgang54

Commendable
Aug 23, 2016
3
0
1,510


Hey thanks for responding! I have updated my BIOS, Audio driver and updated my System Mechanic in order to update the "uthentium AntiVirus5 driver". I was unable to update Acer eDataSecurity Management PSD Filter Driver. I thought this would solve my issue and quickly pulled up steam to start my normal routines. But when I started an install on CSGO (Which mysteriously uninstalled itself) the system would BSOD into a normal BSOD screen but my computer would quickly shut itself down before loading the page and thus not being able to view any error codes and such. This would happen EVERY time I attempted to update my game and would not create and Minidumps in the minidump folder. This is becoming increasingly frustrating.