Help needed asap, got an gray screen after windows 10 update

[ILogiq]

So, let me tell you the story in full detail. So I won't miss out on any details.


Today was my niece's birthday so we went eating out to celebrate. So when we did I left my computer on to update to the newest windows update. All looked fine and I left home.

So, a couple hours later I return. I login my computer. 'It is awkwardly slow' I thought to myself. But anyways nothing to worry about.

After I login, I was waiting for everything to load up. But no. My desktop didn't even show. It just shows everything gray. I left it on for a while (~1hr). No change. So after that I restarted to hopefully fix it. But the same happend except now after a while a little darker gray square appears on my screen. I've turned my pc out for ~1hr and turned it back on but no change.

I am really scared my pc got an virus or something and that now I cannot use my computer anymore.
I really hope this is not the case.

I also thought that maybe it was my graphics card that died? But I don't think that makes much sense since I can still move my mouse and see it.

I hope anybody will be able to help me.
I am very sorry for the long post.
I wanted to give every little detail as i am in panic mode atm...

Thanks for any help in advance.

-Ruben Sousa

EDIT: Here are some pictures of how it looks like, for some reason when I put my cursor above the square it shows as 'loading'

http://m.imgur.com/a/66igd

 

[Flyfisherman]

Hi,
What is your computer name and model?
Graphics card model?

It sounds very strange.
Can you try this if nothing else works out and remember: your local files will be lost, unless you are able to chose to do a Windows Repair!

Otherwise do a re-install of Windows.

Windows repair will actually do a complete Windows installation, but - it will keep all the already s/w, pictures, games etc. intact.

Afterwords you will ne to do this: Run Windows update, restart > run Windows update again > restart. repeat.

Here is the latest graphics drivers:
Is it AMD graphics: http://support.amd.com/en-us/download
Is it nVidia graphics: http://www.nvidia.com/Download/index.aspx?lang=en-us
Is it Intel graphic and all other Intel drivers: Intel® Driver Update Utility

Best regards from Sweden

[Edit] And I almost forgot: press and hold the power on/off button for att least 4 seconds. So that you can try to do a proper restart.

 

[ILogiq]

Sorry to update you with such delay.
I've been trying to fix my computer. And I managed to do it.

I've had some trouble trying to fix it since i couldn't access my desktop.

So I managed to get into my desktop thanks to Safe mode.
Through safe mode I managed to backup some files just in case.

After I was done I tried to format my computer. I tried both with saving and not saving my files. They both gave an error.
So how I did it was, when u choose to boot up as safe mode, there was an option to format (in both ways and more) so there u choose to format while saving my files. A d that did the trick

Thanks for all the help!