I recently encountered an incident where after shutting down my pc and the screen turned off, the tower remained on. I shut it down manually with the button.
The next time I turned it on something was off (no background, couldn't open personalize, couldn't open anything really) and I restarted it which prompted the advanced startup. I chose to perform a startup repair. After this my mouse and keyboard were unrecognized. After much messing around I got them working again and performed an sfc scannow. Turns out many, many of my system files are corrupted and are not repairable.
I thought no worries, I'll download the media creation tool and do an in place upgrade to repair Windows. Unfortunately the tool gets stuck at "making sure you're ready" after downloading every time. I tried it in safe mode and just got an error after the Eula.
Now I thought I'd try to reset my pc from advanced startup. This also didn't work. Said there was a problem resetting my pc. Same deal when I try to do so from within Windows, including safe mode.
I then tried a system restore which also gave me an error and couldn't complete.
I feel like I have run out of options and have no idea what to do. Any help would be greatly appreciated.
The next time I turned it on something was off (no background, couldn't open personalize, couldn't open anything really) and I restarted it which prompted the advanced startup. I chose to perform a startup repair. After this my mouse and keyboard were unrecognized. After much messing around I got them working again and performed an sfc scannow. Turns out many, many of my system files are corrupted and are not repairable.
I thought no worries, I'll download the media creation tool and do an in place upgrade to repair Windows. Unfortunately the tool gets stuck at "making sure you're ready" after downloading every time. I tried it in safe mode and just got an error after the Eula.
Now I thought I'd try to reset my pc from advanced startup. This also didn't work. Said there was a problem resetting my pc. Same deal when I try to do so from within Windows, including safe mode.
I then tried a system restore which also gave me an error and couldn't complete.
I feel like I have run out of options and have no idea what to do. Any help would be greatly appreciated.