found a website to do it, but can't read it. Is this saying rzsynapse.exe caused the error?
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See
http://www.osronline.com for more information
Windows 8 Kernel Version 10586 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10586.545.amd64fre.th2_release.160802-1857
Machine Name:
Kernel base = 0xfffff801`9a286000 PsLoadedModuleList = 0xfffff801`9a563cf0
Debug session time: Sun Sep 4 20:36:36.016 2016 (UTC - 4:00)
System Uptime: 0 days 0:25:06.680
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800f3b16e79, Address of the instruction which caused the bugcheck
Arg3: ffffd00022a8ccf0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
Wdf01000!FxPkgGeneral:
ispatch+3a309
fffff800`f3b16e79 4c394130 cmp qword ptr [rcx+30h],r8
CONTEXT: ffffd00022a8ccf0 -- (.cxr 0xffffd00022a8ccf0)
rax=ffffcf80432fcea0 rbx=ffffe000aafe6948 rcx=ff150801ff140801
rdx=ffffcf80432fcf48 rsi=ffffe000a91e05d0 rdi=ffffcf804331cea0
rip=fffff800f3b16e79 rsp=ffffd00022a8d710 rbp=ffffd00022a8d789
r8=ffffe000a754d820 r9=ffffe000aafe6680 r10=0000000000000540
r11=ffffcf804331cea0 r12=ffffe000a91e2ef0 r13=ffffe000a91e2e70
r14=ffffe000aafe65c0 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210282
Wdf01000!FxPkgGeneral:
ispatch+0x3a309:
fffff800`f3b16e79 4c394130 cmp qword ptr [rcx+30h],r8 ds:002b:ff150801`ff140831=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0x3B
PROCESS_NAME: RzSynapse.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff800f3ad11b1 to fffff800f3b16e79
STACK_TEXT:
ffffd000`22a8d710 fffff800`f3ad11b1 : ffffe000`ab69f400 ffffe000`ae13a400 ffffe000`a91e2c70 00000000`00000000 : Wdf01000!FxPkgGeneral:
ispatch+0x3a309
ffffd000`22a8d7f0 fffff801`9a937ebe : fffff801`9a744d60 ffffcf80`4331cea0 ffffe000`a91e2c70 ffffe000`a6078d98 : Wdf01000!FxDevice:
ispatchWithLock+0x111
ffffd000`22a8d850 fffff801`9a351cd2 : ffffe000`a754d820 ffffe000`a91e2c70 00000000`00000000 ffffe000`ae13a460 : nt!IovCallDriver+0x252
ffffd000`22a8d890 fffff801`9a744d60 : ffffe000`a754d820 ffffe000`a91e2c70 00000000`00000000 00000000`008be8d0 : nt!IofCallDriver+0x72
ffffd000`22a8d8d0 fffff801`9a732d25 : 00000000`00000001 00000000`00000000 00000000`00000001 ffffe000`00000001 : nt!IopCloseFile+0x150
ffffd000`22a8d960 fffff801`9a6beced : ffffe000`ab6a2080 ffffd000`22a8db80 00000000`008be8d0 00000000`88883004 : nt!ObCloseHandleTableEntry+0x595
ffffd000`22a8daa0 fffff801`9a3d31a3 : ffffe000`ab6a2080 00000000`55bf7df0 ffffe000`ab6a2080 ffffd000`22a8db80 : nt!NtClose+0xcd
ffffd000`22a8db00 00000000`55be21bc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`008be878 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x55be21bc
FOLLOWUP_IP:
Wdf01000!FxPkgGeneral:
ispatch+3a309
fffff800`f3b16e79 4c394130 cmp qword ptr [rcx+30h],r8
FAULTING_SOURCE_LINE: d:\th\minkernel\wdf\framework\shared\irphandlers\general\fxpkggeneral.cpp
FAULTING_SOURCE_FILE: d:\th\minkernel\wdf\framework\shared\irphandlers\general\fxpkggeneral.cpp
FAULTING_SOURCE_LINE_NUMBER: 793
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Wdf01000!FxPkgGeneral:
ispatch+3a309
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Wdf01000
IMAGE_NAME: Wdf01000.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5632d4db
STACK_COMMAND: .cxr 0xffffd00022a8ccf0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_VRF_Wdf01000!FxPkgGeneral:
ispatch+3a309
BUCKET_ID: X64_0x3B_VRF_Wdf01000!FxPkgGeneral:
ispatch+3a309
Followup: MachineOwner
---------