Not really sure what category to put this issue under, but figured that sound card would be the closest. So essentially my computer functions fairly normally, 99% of the time I don't notice an issue. I can listen to audio just fine through Spotify or YouTube or whatever, but whenever I try to open "Playback Devices" or "Recording Devices" that's where things get weird. I tried to hop on Discord (it's like Skype, but for gaming, it's basically just a voice chat room) and the microphone worked for like 10 seconds, then all of a sudden stopped working. So I click on "Recording Devices" and the dialog box took about 30 seconds to open. Once it opened it froze completely and wouldn't respond. Now my audio devices don't work, and I think it happened after trying to open the recording devices dialog. I restarted my computer and tried again, to test my suspicions, and the same thing occured. I tried to open recording devices and this time it didn't open up at all and now my playback devices don't work at all either (can't hear anything from my speakers when trying to play music). If I don't try opening playback/recording devices then my speakers work just fine. According to Device Manager all of my drivers are up to date. Additionally, as I try to restart in order to get the devices working again, it turns off the screen after saying "shutting down" and the keyboard and mouse are no longer powered, but it never actually shuts down (fans still run, hasn't shut all the way down) so I'm forced to hard stop it by holding the power button. This only occurs after I start experiencing these issues, and doesn't occur if I don't open the recording devices dialog. This is really frustrating and I'd be very grateful for any help. Thanks so much!
Currently running Windows 10, upgraded from Windows 7. Upgraded a few months back but I only started running in to this issue about a week ago.
Currently running Windows 10, upgraded from Windows 7. Upgraded a few months back but I only started running in to this issue about a week ago.