Monitor goes to sleep after 10 mins of the laptop lid being closed

[EventMelee_]

Basically, I want to use my external monitor while my laptop lid is closed, I have changed all settings possible to ensure that I will be able to use my computer on my monitor while the laptop is closed. However, after 10-15 mins after I close the laptop lid, my laptop sleeps/hibernates (not too sure) and the monitor goes off, even with the settings changed to not doing anything when the laptop lid is closed.

Model: ASUS X550JX (Windows 10)

 

[bobmanuk]

make sure you change the settings for on battery as well as on power, also make sure the power plan is set to high performance. If you click on change plan settings, there is another option to put computer to sleep, make sure this is also never for "on power" if you run on battery, you can also set it to never, but you need to watch the battery because on high performance it will drain a bit quicker than normal.

 

[helpstar]

little how to
https://www.youtube.com/watch?v=FtVOZZFjmTU

 

[EventMelee_]

make sure you change the settings for on battery as well as on power, also make sure the power plan is set to high performance. If you click on change plan settings, there is another option to put computer to sleep, make sure this is also never for "on power" if you run on battery, you can also set it to never, but you need to watch the battery because on high performance it will drain a bit quicker than normal.

Hi, tried that and changed to everything that u said but it still sleeps/hibernates after 10-15 mins, while its fine if i leave the screen up

 

[EventMelee_]

little how to
https://www.youtube.com/watch?v=FtVOZZFjmTU

Doesn't work as well

 

[helpstar]

any devices unknown or with question mark marked inside the device manager?

screensaver is off?

any leds blinking?
what happens, if you open the lid again? does it show the lock screen or nothing at all?

 

[EventMelee_]

any devices unknown or with question mark marked inside the device manager?

screensaver is off?

any leds blinking?
what happens, if you open the lid again? does it show the lock screen or nothing at all?

No unknown or question marked devices in device manager, screensaver is off, no leds blinking. When i open it again, it is just a black screen.

 

[helpstar]

https://www.asus.com/Notebooks/X550JX/HelpDesk_Download/

ATK driver and utility installed?
power4 gear installed or ASUS power managment utility in use? try changing settings with this.

update BIOS to version 204 in BIOS itself. extract the Bios file to an empty usb flash drive and restart the PC, enter BIOS by pressing the "F2" key while the ASUS logo is showing. select easy flash and choose the BIOS file copied to the drive
further info page 87:
http://dlcdnet.asus.com/pub/ASUS/nb/X550JF/0409.pdf?_ga=1.15549558.1942551756.1473850894

pressing a key will wake up the system again?

 

[EventMelee_]

https://www.asus.com/Notebooks/X550JX/HelpDesk_Download/

ATK driver and utility installed?
power4 gear installed or ASUS power managment utility in use? try changing settings with this.

update BIOS to version 204 in BIOS itself. extract the Bios file to an empty usb flash drive and restart the PC, enter BIOS by pressing the "F2" key while the ASUS logo is showing. select easy flash and choose the BIOS file copied to the drive

My bios say that my current bios version is 208. and I cannot find the ASUS Power management utility, not in my computer or in the downloads and no, a key will not wake the system, I have to press the power button

 

[helpstar]

sorry then mate, out of ideas for now

 

[EventMelee_]

sorry then mate, out of ideas for now

Do u know where to download ASUS Power management utility for my computer model as I can't find it in support site.

 

[EventMelee_]

sorry then mate, out of ideas for now

Do u know where to download ASUS Power management utility for my computer model as I can't find it in support site.

 

[helpstar]

should be implemented in the ATK driver package
but could be that this is just for the hotkeys

search in the windows search bar for asus or power or similar

 

[EventMelee_]

should be implemented in the ATK driver package
but could be that this is just for the hotkeys

search in the windows search bar for asus or power or similar

Cant find it... Even the ASUS Support page doesnt have the download for it

 

[helpstar]

press FN+spacebar after you have installed
http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/ATKPackage/ATKPackage_Win10_64_VER100040.zip?_ga=1.53389995.2060475908.1473928747

 

[EventMelee_]

press FN+spacebar after you have installed
http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/ATKPackage/ATKPackage_Win10_64_VER100040.zip?_ga=1.53389995.2060475908.1473928747

Alright, thanks