Hello there, I'm pretty new here so please forgive me any details I miss.
I have a computer running Windows 10 off of a MSI Z97 Gaming 5 Motherboard. The internal core is an Intel i7 quad core with 32 GB of RAM. Windows 10 is running off of a Samsung PRO 250 GB SSD. I am having some troubles regarding the "Preparing Automatic Repair" bug that I see a lot of people having. However, mine is a bit different.
Whenever I try to restart my computer, it will go through the POST screen and then land on the Windows logo, and stay there. No spinning dots, no other indication that anything is happening, nothing. If I restart again, it will go back to that screen, except this time with "Preparing Automatic Repair" underneath the logo, and then stay there, again with no spinning dots or other indication of progress. Resetting again brings me back to the Windows logo, without "Preparing Automatic Repair," and so on. I honestly have no idea what is going on, and since I can't get to the Windows command prompt, I can't use the solutions that a ton of people have gotten for a similar loop, where the computer continuously uses automatic repair, fails, and restarts. It's not so much of a loop for me as a freeze.
Can anyone help me? I have spent a few hours trying to find a solution. Most other people are able to get into the Windows Automatic Repair, but mine just sits there, and the computer hasn't moved after at least 12 hours, so I think it's a pretty hard freeze. Thanks for any help you can give.
I have a computer running Windows 10 off of a MSI Z97 Gaming 5 Motherboard. The internal core is an Intel i7 quad core with 32 GB of RAM. Windows 10 is running off of a Samsung PRO 250 GB SSD. I am having some troubles regarding the "Preparing Automatic Repair" bug that I see a lot of people having. However, mine is a bit different.
Whenever I try to restart my computer, it will go through the POST screen and then land on the Windows logo, and stay there. No spinning dots, no other indication that anything is happening, nothing. If I restart again, it will go back to that screen, except this time with "Preparing Automatic Repair" underneath the logo, and then stay there, again with no spinning dots or other indication of progress. Resetting again brings me back to the Windows logo, without "Preparing Automatic Repair," and so on. I honestly have no idea what is going on, and since I can't get to the Windows command prompt, I can't use the solutions that a ton of people have gotten for a similar loop, where the computer continuously uses automatic repair, fails, and restarts. It's not so much of a loop for me as a freeze.
Can anyone help me? I have spent a few hours trying to find a solution. Most other people are able to get into the Windows Automatic Repair, but mine just sits there, and the computer hasn't moved after at least 12 hours, so I think it's a pretty hard freeze. Thanks for any help you can give.