W10 login screen refused to show password field

ferociousonyx

Commendable
Jul 19, 2016
12
0
1,510
I had this weird thing just happen to me where after booting up W10, I attempted to input my password to log in as usual but windows refused to show it. The wifi strength icon in the lower corner also came up as having no signal. Then after selecting to shut down or restart the system went into sleep mode instead and I had to instead go through "waking it up" (on my system being to press the power button). Once I restarted it, the problem disappeared but I'm concerned it may happen again. Anyone else had this happen with them before?
 
Solution
Hey there, ferociousonyx.

There seems to be a known issue with Windows 10 and the password box and for now there's a workaround: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_security/user-name-and-password-boxes-do-not-appear-when/9c541a4b-1311-422e-9a03-7438df093214. You could also check the suggestions from this thread as well: https://social.technet.microsoft.com/Forums/en-US/0672d7b7-aedf-4347-94ae-d1cc7766cd54/windows-10-no-login-prompt?forum=WinPreview2014General.

However, since this was not the only odd thing that happened, it could be a different OS issue. Check for available Windows updates, to see if that fixes things up.

Hope that helps.
Boogieman_WD
Hey there, ferociousonyx.

There seems to be a known issue with Windows 10 and the password box and for now there's a workaround: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_security/user-name-and-password-boxes-do-not-appear-when/9c541a4b-1311-422e-9a03-7438df093214. You could also check the suggestions from this thread as well: https://social.technet.microsoft.com/Forums/en-US/0672d7b7-aedf-4347-94ae-d1cc7766cd54/windows-10-no-login-prompt?forum=WinPreview2014General.

However, since this was not the only odd thing that happened, it could be a different OS issue. Check for available Windows updates, to see if that fixes things up.

Hope that helps.
Boogieman_WD
 
Solution

Colif

Win 11 Master
Moderator
I have seen it happen to people where there is no switch user button as it shows no user names. Those posts are 1 year old, I thought they had woken up to fact its happening more recently than it had before, I have seen a few cases of this since Anniversary update.

 

ferociousonyx

Commendable
Jul 19, 2016
12
0
1,510


Then I'm glad my system isn't infected with a virus or anything. Colif I'd honestly not heard of this issue before. This is the second time now it's done this so I think it's a big problem.
 

Colif

Win 11 Master
Moderator
If you haven't before, I would suggest a fresh install as it could be a corrupt part of windows that is misbehaving. If its happened twice on same install, I would think about restarting.

I have had this happen once before but I noticed I wasn't attached to internet so I clicked the network button and made sure i was on right network and box appeared afterwards - I had unplugged Ethernet night before as we had storms around, it hadn't reconnected to internet before i attempted login.

I have however had a broken user on PC and am using a 2nd account now as auto login was skipping my password completely and logging me on as a guest.

windows 10 login doesn't seem as strong as previous versions of windows. I have never had user problems before. I don't know what is going on.
 

ferociousonyx

Commendable
Jul 19, 2016
12
0
1,510


How would I do a fresh install? It's the full version, not the upgrade if that helps. I would hope doing the fresh install will give me an option to preserve my documents?
 

Colif

Win 11 Master
Moderator
Download the Windows 10 media creation tool and use it to make a win 10 installer on USB << in case you didn't have installer already

fresh install wipes entire drive, you need to copy documents to either another drive or a USB stick before installing win 10.

Guide to fresh install: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
If you cannot get into Windows, you can use this to copy files: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

You could try a reset, as that would let you keep files, but it also keeps settings, and I am not sure if the problem isn't a setting so doing this could just replicate problem.

You could also try running the following but in my experience they don't fix user account related problems

right click start button
choose command prompt (admin)
type SFC /scannow and press enter
once its run, copy/paste this into same window (needs to be exact)
DISM /Online /Cleanup-Image /RestoreHealth