Blue Screen: WHEA_UNCORRECTABLE_ERROR & CLOCK_WATCHDOG_TIMEOUT

[DanUKGB]

Hey,

Essentially I have two problems with my PC. One problem that is completely reproducible is when performing a McAfee scan it reaches a certain % and then I get a blue screen with WHEA_UNCORRECTABLE_ERROR. The % seems reproducible as to start with it was getting stuck at around 24% on some files in an Autodesk folder. So what I did was uninstalled the Autodesk program and then it no longer blue screened at that point, instead blue screening at about 35% now on some other random files. Strange.

Also just then I was playing Counter Strike: Global Offensive and (this has happened many a time before) randomly when playing the game froze and I got a blue screen with error message CLOCK_WATCHDOG_TIMEOUT.

No idea what's going on, thanks.
Dan.

 

[Colif]

Windows Hardware Error Architecture (WHEA) errors are almost always the CPU, rarely caused by drivers.
Clock Watchdog Timeout errors are also CPU related.

what temps do you get?

what are specs of PC?

 

[DanUKGB]

Windows Hardware Error Architecture (WHEA) errors are almost always the CPU, rarely caused by drivers.
Clock Watchdog Timeout errors are also CPU related.

what temps do you get?

what are specs of PC?

Specs:

i7 4790k
GTX 760
16GB 1866Mhz RAM
256GB SSD
1TB HDD
550W PSU

As for temps I'm not sure really what I'm getting.

Thanks.

 

[Colif]

try running this on the CPU: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

[DanUKGB]

try running this on the CPU: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

I ran it and it says FAIL.

Not sure if that helps :')

 

[Colif]

Run IPDT as Admin
After the first Fail, click on "tools"
Under "config", scroll down to SPBC and check "disable"
Start the test again...

http://www.tomshardware.com/answers/id-2959818/intel-processor-diagnostic-tool-fail.html

 

[DanUKGB]

Run IPDT as Admin
After the first Fail, click on "tools"
Under "config", scroll down to SPBC and check "disable"
Start the test again...

http://www.tomshardware.com/answers/id-2959818/intel-processor-diagnostic-tool-fail.html

Tried that, didn't work. Here's FAIL information that it gives me:

Error while retrieving SATA Device Information from OS.
Platform Controller Hub Test Failed!!!
End Time: Fri Nov 11 10:23:51 2016
Total Time: seconds: 0

 

[Colif]

This is not a very common issue but please try these steps:

Reinstall the motherboard Chipset Driver.
Reinstall Intel® Management Driver.
Update motherboard BIOS.

After these steps, run the Intel® Processor Diagnostic Tool again and if issue persists contact our support Center.
Here is our contact information:
http://www.intel.com/p/en_US/support/contactsupport

https://communities.intel.com/thread/60375