Help! 4K monitor won't run at 60hz

[Cudi720]

So my brand new 4K monitor arrived yesterday ( fw50c85t ). I decide to hook it up to my new pc which has a gtx 1060 in it, but when I load Windows it's 30hz instead of 60hz. When I go into the osd options, it only goes up to 30hz. I'm using a hdmi cable and the gtx 1060 is hdmi2.0b so there shouldn't be a problem.

 

[fluffa]

first thing is the TV HDMI port HDMI 2.0? also in your settings you have 2 modes for HDMI (on the TV) make sure its set to normal and not legacy

 

[Cudi720]

first thing is the TV HDMI port HDMI 2.0? also in your settings you have 2 modes for HDMI (on the TV) make sure its set to normal and not legacy

The hdmi ports in the tv is 2.0, but I can't seem to find hdmi settings.

 

[Wiz33]

Do you have a HDMI 2.0 cable

 

[fluffa]

first thing is the TV HDMI port HDMI 2.0? also in your settings you have 2 modes for HDMI (on the TV) make sure its set to normal and not legacy

The hdmi ports in the tv is 2.0, but I can't seem to find hdmi settings.

Select Setup, TV settings, Installation, Preferences, HDMI Mode, Select the HDMI port 1,2 or 3, you should then be able to toggle between the two Legacy and normal

 

[Cudi720]

Do you have a HDMI 2.0 cable

Yes

 

[Wiz33]

OK. Hopefully it's just a setting on the TV then.