New GPU Black screen, tried many things but nothing works.

ninja0347

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Oct 23, 2014
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Hello,
Recently my friend bought a 500w evga psu and a gtx 1060 6gb EVGA to upgrade his non branded power supply and a gt 720 on a premade desktop and after installing both of the components he doesn't get any picture on his screen. We've tried doing many different things but nothing has worked so far.

*We uninstalled the previous graphics card driver.
*We tested the PC without a graphics card then went into the bios and disabled the integrated to see if it would load up the new one but it didn't work (found this solution online).
*We have tried few more things that we found online but didn't work either, but i can't remember at this time what we did.

He also tried the GPU on his brother's computer but still has a blackscreen.
The GPU fan spins aswell and gets warm like you know it's doing something atleast, i think (lol).

His desktop: http://www.newegg.com/Product/Product.aspx?Item=9SIA0AJ2WB1700 (this one has a gtx 750, but he had a gt 720)

EVGA GPU: https://www.amazon.com/EVGA-GeForce-Support-Graphics-06G-P4-6163-KR/dp/B01IPVSLTC/ref=sr_1_1?s=pc&ie=UTF8&qid=1480221803&sr=1-1&keywords=evga+1060

The inside of his case: https://gyazo.com/747dc7b0aba6adae923634ed1b397288 (told him to clean it lol, dirty)

Any help would be amazing :)
 

Ne0Wolf7

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Jun 23, 2016
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If it's not making pictures in either PC, its broken. Re turn it for a new one, EVGA is exspecaily good abut this.
*BUT* try using other ports first. Either way exchange it for a new one.