2 month old gaming pc (pre-built) 100% disc and 100% memory out of no where

jgar70

Reputable
Nov 11, 2016
20
0
4,510
100% disc usage as well as 90+% memory? Nothing changed except installed 2 new decent sized games. Am using 500 GB out of my 1 tb hdd. Also never had this issue before. It's so slow it's barely usable and def can't play any games. This is my first gaming pc and is less than 2 months old. Bought from cyber power pc.

Specs:
i5 6600 3.3 GHz
16g ram ddr4
1tb HDD
GTX 1070 8g
Windows 10

I've tried disabling super fetch and Windows search as well as doing a Defrag and downloaded malwarebytes to look further for any problems with no answers..
Any suggestions?
 
Solution
Go to device manager and under disk drives, copy the code it shows as description into google and it may show you the model of the hard drive.

If its Seagate or Western Digital, they have tools you can download off their web site to test drives.

If not either of those, only easy way to test is use a 3rd party tool like the trial version of http://www.hdtune.com/ - it can tell you health of drive and what type of drive it is if the description in device manager isn't helpful

Colif

Win 11 Master
Moderator
have you run windows update? What motherboard do you have? Tried an av scan?

can you show us screen shots of task manager sorted in memory usage?

Download Process explorer and run it as admin (it comes from Microsoft so its safe)

the default view is tree structure meaning like your task manager screen, it will show what processes are under the services, but unlike the other one, it shows the ram usage of each part so you can see what is eating your ram

Private bytes = actual ram usage
Working set = Ram + page file usage

This page shows what all the colours and headings mean, link at bottom of it shows how to use it to find problems. You can right click headers and run an av scan from within the program.
 

jgar70

Reputable
Nov 11, 2016
20
0
4,510
this is the exact pc I bought form newegg http://www.newegg.com/Product/Product.aspx?Item=N82E16883230133

also my motherboard is a bazooka msi im not positive the model number if that will help I can find it.

http://jgar70.imgur.com/all/?third_party=1

I have done all the windows updates but when I tried to run a scan with malware bytes it was so slow it could not complete it. It got to the last step and overnight wouldn't get past that. At that point it said it detected 0 threats though. Also this is my first rig and I have done nothing but play steam games and web browsing. So I have no clue why this happened? the only thing I could think at all is I bought a few cd keys from ebay and had to have them make a new steam account and send me the info to play them. I changed all the passwords though but that's the only thing close to sketchy ive done with it?

Also I've just now re installed windows very reluctantly at that) and the memory issue isn't nearly as bad and the machine is useable at this point but the disc is still at 100% very often. These screen shots are from after the re install
 

Colif

Win 11 Master
Moderator
In your task manager shot, windows update was installing updates to either windows itself or more likely, the windows store apps.

If you just reinstalled win 10, it will be busy updating and installing all the apps again.

Did you install MSI Live update 6 off the MSI web site for your PC? It would update all the drivers for the motherboard.

I can't find a version of your PC on the Cyberpowerpc web site with an MSI Bazooka Motherboard, closest uses MSI Z170I Gaming Pro AC mini ITX - I searched here for same parts as the newegg descriptions says you have: https://www.cyberpowerpc.com/category/gaming-pcs/), so make sure you know what you have before installing the MSI Updater.

SSD always helps but whether it fixes this is another thing. reinstall may have fixed it.

what make is hdd?
 

jgar70

Reputable
Nov 11, 2016
20
0
4,510
https://us.msi.com/Motherboard/B150M-BAZOOKA-PLUS.html#hero-overview

that's my motherboard. It appears reinstalling windows and fixed it for now I just worry if it will happen again in another month or so. I will download msi live tho if you think that will help. Thank you so much for the advice btw!

im not sure what kind of hard drive I have actually tho. any easy way to find that out short of downloading speccy or some other third party application?
 

Colif

Win 11 Master
Moderator
Go to device manager and under disk drives, copy the code it shows as description into google and it may show you the model of the hard drive.

If its Seagate or Western Digital, they have tools you can download off their web site to test drives.

If not either of those, only easy way to test is use a 3rd party tool like the trial version of http://www.hdtune.com/ - it can tell you health of drive and what type of drive it is if the description in device manager isn't helpful
 
Solution