So my MSI z170A M5 arrived today from NewEgg. This was rush delivered as its the last piece to finally get my computer built. As I was unpacking it I noticed a couple things..
No cellophane wrap around the Mobo box. Aren't these usually sealed?
A 3"-4" long slice/cut on the side of the box (did someone cut open the packaging i wonder?)
As everything inside the box seemed to be in order I got set up to start going through everything and installing parts.
Next thing I do is open the cover to the CPU socket, only to find a bunch of bent pins!! I'm no expert, but something tells me this is NOT good.
Any input or experience replacing an item through Newegg? I tried to contact their customer service but they are closed for today. Pretty frustrating... especially considering how much more time this means without a functioning computer, and that my money spent on 1 day shipping was a complete waste. I just hope NewEgg is able to fix this for me, and this doesn't turn in to a manufacturer warranty/replacement ordeal. UGH.
Thanks in advance for any input or experience you're willing to share!
No cellophane wrap around the Mobo box. Aren't these usually sealed?
A 3"-4" long slice/cut on the side of the box (did someone cut open the packaging i wonder?)
As everything inside the box seemed to be in order I got set up to start going through everything and installing parts.
Next thing I do is open the cover to the CPU socket, only to find a bunch of bent pins!! I'm no expert, but something tells me this is NOT good.
Any input or experience replacing an item through Newegg? I tried to contact their customer service but they are closed for today. Pretty frustrating... especially considering how much more time this means without a functioning computer, and that my money spent on 1 day shipping was a complete waste. I just hope NewEgg is able to fix this for me, and this doesn't turn in to a manufacturer warranty/replacement ordeal. UGH.
Thanks in advance for any input or experience you're willing to share!