Please help me fix my blue screen issues.

Paul_257

Commendable
Jan 15, 2017
14
0
1,510
It happens at random, I wiped my hard disk, reinstalled everything but it still occurs. I can't figure out what's causing it.

011517-4734-01.dmp 1/15/2017 3:51:43 PM UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 ffffcc00`116c8b30 00000000`00000103 fffff80f`97617a48 usbhub.sys usbhub.sys+17a48 Default Hub Driver for USB Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\011517-4734-01.dmp 8 15 14393 532,772 1/15/2017 3:52:15 PM
011517-4671-01.dmp 1/15/2017 3:43:09 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c000001d fffff69a`7528a966 ffff9300`85f7d790 00000000`00000000 win32kfull.sys win32kfull.sys+8a966 Full/Desktop Win32k Kernel Driver Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.594 (rs1_release_inmarket.161213-1754) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\011517-4671-01.dmp 8 15 14393 542,900 1/15/2017 3:43:43 PM
011517-4906-01.dmp 1/15/2017 3:36:12 PM BUGCODE_USB_DRIVER 0x000000fe 00000000`00000006 fffff800`dd3c3f00 00000000`63706458 00000000`00000000 USBPORT.SYS USBPORT.SYS+28991 USB 1.1 & 2.0 Port Driver Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 C:\WINDOWS\Minidump\011517-4906-01.dmp 8 15 14393 519,612 1/15/2017 3:36:47 PM
011117-4765-01.dmp 1/11/2017 7:23:55 PM CRITICAL_PROCESS_DIED 0x000000ef ffffe684`5732f080 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+149f90 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.693 (rs1_release.161220-1747) x64 ntoskrnl.exe+149f90 C:\WINDOWS\Minidump\011117-4765-01.dmp 8 15 14393 461,460 1/11/2017 7:26:52 PM
011017-4890-01.dmp 1/11/2017 1:34:03 AM 0x00000109 a3a011dc`e388b983 00000000`00000000 13f75ab4`92603887 00000000`00000101 ntoskrnl.exe ntoskrnl.exe+149f90 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.693 (rs1_release.161220-1747) x64 ntoskrnl.exe+149f90 C:\WINDOWS\Minidump\011017-4890-01.dmp 8 15 14393 413,676 1/11/2017 1:34:37 AM
 

Colif

Win 11 Master
Moderator
In English:
UNEXPECTED_KERNEL_MODE_TRAP - usbhub.sys usbhub.sys
SYSTEM_SERVICE_EXCEPTION - win32kfull.sys
USB_DRIVER - USBPORT.SYS
CRITICAL_PROCESS_DIED - ntoskrnl.exe
CRITICAL_STRUCTURE_CORRUPTION - ntoskrnl.exe

Drivers is whats causing it...
Looks to me like you need new USB drivers for one, and probably chipset drivers as often they related.
Win32kfull is the desktop I think
ntoskrnl = windows kernel, its not the cause, just gets the blame

Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)
 

Paul_257

Commendable
Jan 15, 2017
14
0
1,510

http://www.mediafire.com/file/4i1r0xaqkuptd2p/MEMORY.DMP
 

Colif

Win 11 Master
Moderator
Normally there are a few people around who can read dumps but they come and go, so you might be best reading the posting instructions here and make a post as they have more people who can read the files: https://www.tenforums.com/bsod-crashes-debugging/
Sorry I couldn't help you more.
 

Colif

Win 11 Master
Moderator
Solution