Win10 Failing to Install Updates

[weirdoqueen]

I realized I was having issues today when I was trying to plug in an Xbox 360 controller to my PC and couldn't auto-install drivers. I went to Update settings, which conveniently said it had an update ready for Xbox drivers, so I restarted just in case but nothing worked. Went back to update settings, and my PC said it had just installed the same update. Out of curiosity, I checked my update history and found that my PC has been trying to update my peripheral drivers since January 22nd, and it claims all of the updates were successful.

My OS Build is 14393.693, which is 2 behind the latest releases, which happened 1/26 and 1/30.

I tried Windows Update Troubleshooter but of course that didn't do much. I ran a Malwarebytes scan but it found nothing. I'm assuming resetting my OS will help, but reinstalling all my software will be a pain, especially as a college student.

Any tips on how I can fix this?

UPDATE**

I decided to give resetting a go, got to maybe 30% and I was told there was an error and resetting couldn't continue. So, it looks like my best option is to wipe when I have a chance (probably months from now, is there ever a good time to reinstall?). I tried running WinUpdate in safe mode w/ networking, but it told me I couldn't run safe mode in networking. Going to give that another go, otherwise I'll take any suggestions.

 

[ac13044]

go to task manager select services tab at the bottom of page open services. or type services.msc into run then go to find wuauserv then stop this and start again then go to windows update and search for updates.

 

[weirdoqueen]

go to task manager select services tab at the bottom of page open services. or type services.msc into run then go to find wuauserv then stop this and start again then go to windows update and search for updates.

There doesn't seem to be a service by that name.

 

[ac13044]

did you open services by clicking the blue link open services at bottom of services tab on the task manager

 

[weirdoqueen]

did you open services by clicking the blue link open services at bottom of services tab on the task manager

I opened it by typing services.msc into run, but I double checked by using the task manager option. Still not there.

 

[ac13044]

it is called windows update in services.msc right click that stop then start again

 

[weirdoqueen]

it is called windows update in services.msc right click that stop then start again

Found it! It was already stopped. I was able to start it, so how can I check that it works? Should I just see if my updates will actually install?

 

[ac13044]

go to start then settings open update and security's and click check for updates

 

[weirdoqueen]

Did that, this time it said updates didn't successfully complete w/ Error code: (0x80246007).

 

[ac13044]

try this method http://windowsreport.com/error-code-latest-windows-10-build-installation/

 

[weirdoqueen]

I followed that solution, and I seem to be back where I started. Windows says the drivers have been successfully updated, but no changes have been made, and it still cannot find the system updates that it needs.