I recently had to send in my laptop for repairs but after being informed that my hard drive was dead on arrival and the technicians changed my hard drive without telling me I lost all my data on the old one including my old windows 10 that I upgraded from my windows 8.1 during the free upgrade period. They gave me a replacement windows (not mine) in the new HDD but its key is blocked making it unable to activate. My question is how can I get the legit windows 10 upgrade i got during the free period again or will I have to purchase a new key? Will using the key I used for the windows 8.1 work?
The technicians already sent my old HDD in so I'm not going to get it back sadly. I have tried recovering data but I only managed to pull a small amount out which are mainly personal files. I have also tried talking to the technicians about it but they said they will not claim a new windows for me because my laptop was originally a DOS and didn't come with a windows sticker to prove it.
The technicians already sent my old HDD in so I'm not going to get it back sadly. I have tried recovering data but I only managed to pull a small amount out which are mainly personal files. I have also tried talking to the technicians about it but they said they will not claim a new windows for me because my laptop was originally a DOS and didn't come with a windows sticker to prove it.