Windows keeps crashing -- Audio is staticky and mouse won't work.

[Eric56379]

My computer works just fine -- I don't have any malware or anything, so I don't know what the issue is. It could be either Windows or my PC. I believe it's Windows causing the issue because my keyboard, monitors, everything else works.

So this happened six times, and it's making me super frustrated. I made sure my computer wasn't overheating by using a motherboard monitoring system that I downloaded online. That's not the issue, my components stay around 40C. I checked for updates, and it appears that I'm up to date. I can't figure out completely what's going on, the only way for me to keep using my computer is to stop using my mouse and to turn off my speakers.

I've started encountering these issues when I was playing GTA V. The game started glitching out and I lost my save profile. I started encountering these again when I was using software on my computer, which crashed again -- leading me to exit the program without saving. I was NOT happy with that. After I started encountering these issues with the software (RPG Maker MV), I decided to uninstall the program. Now that it's uninstalled, it's still crashing.

This is really irritating me. Someone please help me, thanks.

 

[scout_03]

does it crash on heavy load on gpu or all the time .

 

[Eric56379]

does it crash on heavy load on gpu or all the time .

I usually never heavy load, and I never OC, so it's almost all the time. It usually happens when I'm on games/programs that doesn't require high end computers.

 

[scout_03]

could you try another psu for test .

 

[Eric56379]

could you try another psu for test .

Yeah, I'm on one right now, still testing it out. I've never had this issue on any other computers besides the high-end build I'm experiencing the troubles on.

Update: Just noticed that you said PSU. I just tested it on another system and Windows isn't the issue...it's the computer.

 

[scout_03]

so i would use a psu form another system .

 

[Eric56379]

so i would use a psu form another system .

Why do you think that the PSU would be the issue? I'm just wondering before I would have to get a replacement.

 

[scout_03]

not 100% shure that hy i ask you to made a test with a old one also you wrote if you unplug speaker and mouse system work are they both connected on usb .

 

[Eric56379]

not 100% shure that hy i ask you to made a test with a old one also you wrote if you unplug speaker and mouse system work are they both connected on usb .

The speaker is connected via 3.5mm plug and the mouse is connected by USB (wireless).

 

[scout_03]

do you have one of those old wired usb mouse to use and not the wireless .

 

[Eric56379]

do you have one of those old wired usb mouse to use and not the wireless .

No, I don't. I don't own a wired mouse. I don't think that the mouse would be the issue, because I'm able to use it on other computers just fine. However, it would not work if I tried it on different ports.

 

[scout_03]

then is it either you psu or motherboard that have issue check under control panel for peripheral if you dont have any question mark under usb or something else .