A friend gave his Packard Bell laptop to me for repair, OS is Windows 10.
Windows 10 is unable to start due to a blue screen and error message loop, I'm guessing a botched up Windows update is the reason. There are 3 restore points created by Windows, so far none of them worked.
I could do a full reset using the Recovery partition, but there's a problem, my friend has a lot of photos that would need to be recovered before that... and here's the tricky part:
For some reason all the photos seem to have ended up somehow to the Recycle bin, I have no idea how, although given the fact that the owner of the laptop is not a very tech savvy person, he may have accidentally deleted the folder containing the photos without knowing what he was doing or that the photos were in the folder he chose to delete placing it into the Recycle Bin.
I found the files after booting Ubuntu Live from USB, but I can't open any of them, the filenames do contain the .jpg extension, but they are all just 1KB in size. Is there any way to recover files from the Recycle Bin with Ubuntu or Mini Windows XP that is in Hiren's Boot CD? Or do I need to remove the HDD from laptop and connect it to another computer with working Windows? If so, is Windows 10 required for that or would Windows 7 be able to recover the files?
Windows 10 is unable to start due to a blue screen and error message loop, I'm guessing a botched up Windows update is the reason. There are 3 restore points created by Windows, so far none of them worked.
I could do a full reset using the Recovery partition, but there's a problem, my friend has a lot of photos that would need to be recovered before that... and here's the tricky part:
For some reason all the photos seem to have ended up somehow to the Recycle bin, I have no idea how, although given the fact that the owner of the laptop is not a very tech savvy person, he may have accidentally deleted the folder containing the photos without knowing what he was doing or that the photos were in the folder he chose to delete placing it into the Recycle Bin.
I found the files after booting Ubuntu Live from USB, but I can't open any of them, the filenames do contain the .jpg extension, but they are all just 1KB in size. Is there any way to recover files from the Recycle Bin with Ubuntu or Mini Windows XP that is in Hiren's Boot CD? Or do I need to remove the HDD from laptop and connect it to another computer with working Windows? If so, is Windows 10 required for that or would Windows 7 be able to recover the files?