My keyboard backlight and screen dims from inactivity even if every power setting was set to never

CrowCaller

Prominent
Mar 15, 2017
1
0
510
Hello, I came upon an issue after resetting my Alienware 17 R4 which makes my keyboard and screen dim after a few seconds of inactivity and my computer goes on sleep mode after a couple minutes of inactivity. I've set every power plan to never, Turned off adaptive brightness and sadly, I couldn't disable battery saving technology on my Intel Graphics control panel which was a number one fix for this issue since there's no option for it. I even disabled inactivity timer on AW Command Center. What is happening exactly. I've never experienced something like this.