Hey,
I have an Asus ROG Swift PG278Q Monitor, 2560 x 1440 resolution at 144Hz refresh rate. That I've owned for about 2 and a half years now and since it was a big investment for me I've always taken really good care of it. It has been working wonderfully without any problems and still continues to this day, It's a TN panel based LED backlit LCD display. It's never had much backlight bleed and the viewing angles are pretty decent.
However, recently I had my cousins young daughter over and she was in my room. She wanted to watch a video on my computer, and as she was doing so she pressed really hard on my monitor where I even saw the colors distort the image so I immediately told her to stop and took her finger from the monitor, at the time I didn't notice any damage when the colors came back to normal, however the following day when I looked at my monitor I noticed upon a white background or a very bright color you can see there is a difference in shading on a specific region of the monitor. It looks "cloudy" and brighter to the rest of the image of the same exact color. What's strange is that it's not where she pressed on the monitor, it's about an inch or two to the left of where she pressed. On a black or dark color background you don't notice much of the affected region, however it's really noticeable upon a white background and it's really distracting. I've since cleaned my monitor while off with a microfiber cloth and distilled water thoroughly but the affected area remains. Upon close inspection I took a picture and noticed that all the pixels all seem to be there and working correctly. I will attach images.
I've searched online for solutions and fixes to this problem but not much shows up, mostly I find answers to fixes to phone screens, which don't serve much use to me. I did read online of some people with similar issues to mine, I read one that removed the backside of the monitor and used a suction cup behind the affected area to remove the pressure mark, however I would like to avoid going into the territory of opening up my monitor and potentially causing more harm. I've also read someone saying they gently used a suction cup on the front of the monitor, right on the affected area and pulling to remove a pressure mark, I don't know if that would work or if it would even be safe to do. I'm really unsure about doing that as I wouldn't want to make it any worse. I've also read somebody saying that his just went away over a couple of months.
I'd like to know if anybody has any knowledge on this, If this has happened to you guys and the best way of dealing with it. Any sure ways of fixing or methods that I haven't yet heard of?
What's the best way for me to deal with this?
Since I've had this monitor for about 2 and a half years I doubt I still have warranty on it.
Thanks for your input and suggestions.
P.S. The pictures don't do it much justice, it looks way worse in person.
Maybe it's more noticeable without the red circle
Closeup of the pixels
I have an Asus ROG Swift PG278Q Monitor, 2560 x 1440 resolution at 144Hz refresh rate. That I've owned for about 2 and a half years now and since it was a big investment for me I've always taken really good care of it. It has been working wonderfully without any problems and still continues to this day, It's a TN panel based LED backlit LCD display. It's never had much backlight bleed and the viewing angles are pretty decent.
However, recently I had my cousins young daughter over and she was in my room. She wanted to watch a video on my computer, and as she was doing so she pressed really hard on my monitor where I even saw the colors distort the image so I immediately told her to stop and took her finger from the monitor, at the time I didn't notice any damage when the colors came back to normal, however the following day when I looked at my monitor I noticed upon a white background or a very bright color you can see there is a difference in shading on a specific region of the monitor. It looks "cloudy" and brighter to the rest of the image of the same exact color. What's strange is that it's not where she pressed on the monitor, it's about an inch or two to the left of where she pressed. On a black or dark color background you don't notice much of the affected region, however it's really noticeable upon a white background and it's really distracting. I've since cleaned my monitor while off with a microfiber cloth and distilled water thoroughly but the affected area remains. Upon close inspection I took a picture and noticed that all the pixels all seem to be there and working correctly. I will attach images.
I've searched online for solutions and fixes to this problem but not much shows up, mostly I find answers to fixes to phone screens, which don't serve much use to me. I did read online of some people with similar issues to mine, I read one that removed the backside of the monitor and used a suction cup behind the affected area to remove the pressure mark, however I would like to avoid going into the territory of opening up my monitor and potentially causing more harm. I've also read someone saying they gently used a suction cup on the front of the monitor, right on the affected area and pulling to remove a pressure mark, I don't know if that would work or if it would even be safe to do. I'm really unsure about doing that as I wouldn't want to make it any worse. I've also read somebody saying that his just went away over a couple of months.
I'd like to know if anybody has any knowledge on this, If this has happened to you guys and the best way of dealing with it. Any sure ways of fixing or methods that I haven't yet heard of?
What's the best way for me to deal with this?
Since I've had this monitor for about 2 and a half years I doubt I still have warranty on it.
Thanks for your input and suggestions.
P.S. The pictures don't do it much justice, it looks way worse in person.
Maybe it's more noticeable without the red circle
Closeup of the pixels
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