Help with memory dump

[wombatpillow]

Hello,

I just built my first desktop (https://pcpartpicker.com/user/dwysoski/saved/) and have been experiencing numerous windows crashes. Most have been SYSTEM_SERVICE_EXCEPTION (3b)
and the occasional irql not less or equal error. I ran a memory dump analysis and came up with this, but I do not know what it means.

An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff800a78207af, Address of the instruction which caused the bugcheck
Arg3: ffff920171b65420, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

MODULE_NAME: nt

FAULTING_MODULE: fffff800a780f000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 58ba5a34

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

FAULTING_IP:
nt+117af
fffff800`a78207af f0480fb139 lock cmpxchg qword ptr [rcx],rdi

CONTEXT: ffff920171b65420 -- (.cxr 0xffff920171b65420)
rax=ffff920171b65ec8 rbx=ffff920171b65ec8 rcx=fffff800a7b42108
rdx=0000000000000000 rsi=fffff800a7b42108 rdi=0000000000000000
rip=fffff800a78207af rsp=ffff920171b65e30 rbp=0000000000000000
r8=fffff800a7b42100 r9=fffff800a7bc3100 r10=0000000067617246
r11=ffffe102b0100000 r12=ffff920168d9a000 r13=000000000000040e
r14=00000000000007ff r15=000000000000a230
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
nt+0x117af:
fffff800`a78207af f0480fb139 lock cmpxchg qword ptr [rcx],rdi ds:002b:fffff800`a7b42108=ffff920171b65ec8
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x3B

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000200 to fffff800a78207af

STACK_TEXT:
ffff9201`71b65e30 00000000`00000200 : 00000000`4b677844 00000000`00000200 00000000`00000000 ffffe102`7cf1e160 : nt+0x117af
ffff9201`71b65e38 00000000`4b677844 : 00000000`00000200 00000000`00000000 ffffe102`7cf1e160 fffff800`a781ffb9 : 0x200
ffff9201`71b65e40 00000000`00000200 : 00000000`00000000 ffffe102`7cf1e160 fffff800`a781ffb9 fffff800`a7b430e0 : 0x4b677844
ffff9201`71b65e48 00000000`00000000 : ffffe102`7cf1e160 fffff800`a781ffb9 fffff800`a7b430e0 ffff9201`4b677844 : 0x200


FOLLOWUP_IP:
nt+117af
fffff800`a78207af f0480fb139 lock cmpxchg qword ptr [rcx],rdi

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt+117af

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

STACK_COMMAND: .cxr 0xffff920171b65420 ; kb

BUCKET_ID: WRONG_SYMBOLS

As mentioned above, I have no clue what this means or what I can even do with this information. Please help me solve my computer issues and let me game in peace! Thank you in advance.

 

[Paul NZ]

Upload the dmp files to onedrive then post the link

 

[wombatpillow]

Upload the dmp files to onedrive then post the link

https://onedrive.live.com/?id=FAD17E3FFF25D2DA%212426&cid=FAD17E3FFF25D2DA

 

[Paul NZ]

Try again file doesnt exist

 

[wombatpillow]

Try again file doesnt exist

sorry, try this one

https://1drv.ms/f/s!AtrSJf8_ftH6knqszp7A0V6wV8QQ

 

[Paul NZ]

Possible avast is causing one or more of these crashes. Uninstall it for now then use their removal tool, to remove the rest of it

Then see if it crashes

 

[wombatpillow]

Possible avast is causing one or more of these crashes. Uninstall it for now then use their removal tool, to remove the rest of it

Then see if it crashes

So far so good. I mainly experience the issues while playing games and I just made it through a game without crashing, something that hasn't happened in days. Time to keep play testing. Thanks for that find! I really appreciate it!

 

[Paul NZ]

No probs. Hope it fixes it !

 

[wombatpillow]

No probs. Hope it fixes it !

Just had another crash. Uploaded the latest memory dump. System Service Exemption crash again.

https://1drv.ms/u/s!AtrSJf8_ftH6kwOG3wZUInzuHUHL

 

[Paul NZ]

Do you use anything like a motionjoy controller? Or something similar? This can cause this stop error

I would uninstall Cfosspeed

 

[wombatpillow]

Do you use anything like a motionjoy controller? Or something similar? This can cause this stop error

I would uninstall Cfosspeed

Not that I am aware of, I do not know what motion joy is. I will look into Cfosspeed.

Uninstalled Cfosspeed. Worked for a few hours and I just had a blue screen with a memory management crash code.

https://1drv.ms/f/s!AtrSJf8_ftH6knqszp7A0V6wV8QQ

latest minidump added as 325 645pm

 

[wombatpillow]

Do you use anything like a motionjoy controller? Or something similar? This can cause this stop error

I would uninstall Cfosspeed

Uninstalled Cfosspeed and have had two crashes since. This latest one was an attempt write to read only. Crash before that was memory management code. Could it be the RAM?
https://1drv.ms/f/s!AtrSJf8_ftH6knqszp7A0V6wV8QQ

 

[Paul NZ]

Test the ram with memtest not the windows program

So which dmp files are the latest 2 dmp files?

 

[wombatpillow]

Test the ram with memtest not the windows program

So which dmp files are the latest 2 dmp files?

march25 645pm and march 26 240pm are the latest two. Will post results of memtest soon

 

[Paul NZ]

Looks like the march one your video drivers are crashing with a 0xbe stop error - nvlddmkm.sys

The other one win32kbase.sys with a 0x1a. I would test the ram with memtest for 40-50 passes. If any errors come up replace it

 

[wombatpillow]

Looks like the march one your video drivers are crashing with a 0xbe stop error - nvlddmkm.sys

The other one win32kbase.sys with a 0x1a. I would test the ram with memtest for 40-50 passes. If any errors come up replace it

56 errors after the first test of 4 passes. Probably safe to say that is whats going on then?

 

[Paul NZ]

One of them are faulty

 

[wombatpillow]

One of them are faulty

New ram installed and I've had two different windows crashes. One kmode exception and one critical process died. Will post dumps if I can get to to boot up again. Any suggestions?

 

[wombatpillow]

My computer will not stay on long enough for me to change permissions on the minidump file so I can post it. Just had another kmode exception not handled crash

 

[wombatpillow]

One of them are faulty

Ran memtest overnight with the new sticks installed. Could not even complete the test, had over 200,000 errors before it finished pass 3 out of 4. So I take it this set is garbage. Does that mean the last set that only had 50 errors may not have been bad? Or is any number of errors in memtest automatically bad Ram? Going to call up the seller and try and get another set shipped out... Again.

 

[Paul NZ]

If you installed more than 1 stick, test one at a time. So if there are any errors, you know which one is faulty

 

[wombatpillow]

If you installed more than 1 stick, test one at a time. So if there are any errors, you know which one is faulty

What are the odds of both sticks having errors in memtest?

 

[Paul NZ]

Anything is possible

 

[wombatpillow]

Anything is possible

Does the number of errors in memtest mean anything? One stick had over 20,000 errors half way through the first pass and the second had 50 after 4 passes. Are they both bad? Is there anything that could cause errors in this that isn't the RAM?

Someone mentioned to me that maybe it's my motherboard? Could that be what is going on?

 

[Paul NZ]

Could be a faulty slot or both sticks are faulty