recommended resolution problem

[hiro928]

here is a weird issue i have had recently, windows 10 keeps saying that the recommended resolution is 720p, and i wonder why this is? i have an RX 480 GPU which is capable of 4K resolution, so thats not it, and my tv, though off brand says on their website that it's native resolution is 1080p, but when i go to the screen resolution in windows, it "recommends" 720p, i can choose 1080p if i want, but i can't wrap my head around why it would still recommend 720p? anyone else encounter this problem?

 

[viveknayyar007]

Hello hiro928

Can you please try calibrating the monitor and updating the graphics card driver on your PC>

Also, please check if Windows has all the updates installed.

Feel free to report back if further assistance is needed.

Cheers!!

 

[hiro928]

Hello hiro928

Can you please try calibrating the monitor and updating the graphics card driver on your PC>

Also, please check if Windows has all the updates installed.

Feel free to report back if further assistance is needed.

Cheers!!

the graphics card has the latest drivers, windows has all updates, how do you calibrate the monitor?

 

[viveknayyar007]

Hello hiro928

Can you please try calibrating the monitor and updating the graphics card driver on your PC>

Also, please check if Windows has all the updates installed.

Feel free to report back if further assistance is needed.

Cheers!!

the graphics card has the latest drivers, windows has all updates, how do you calibrate the monitor?

Hello again hiro928

You can learn how to calibrate your display from this thread.

Hope this helps.

Good Luck!!