Looking for a minidump expert.

Brett_36

Prominent
Apr 25, 2017
5
0
510
I am currently having some blue screen issues that have a varied range of errors. After slight success from doing a clean install of windows I'm still being plagued with BSOD errors.
https://drive.google.com/open?id=0B1mXPHjmECGjc25POGFGZ0tvTlE
this is a link to a folder with three minidumps from the past two days.

I am under the current assumption from a post from earlier that the problem maybe one of three things RAM, HDD, or Drivers.

Please any help would be appreciated.

As some background I am a PC gamer and these errors will occur whenever I'm mid game or downloading something.

thanks,
-Brett
 
Solution
bios is 5 versions out of date
go here: https://www.asus.com/us/Motherboards/M5A97_R20/HelpDesk_Download/
update the bios and motherboard drivers.

machine info:


BIOS Version 2201
BIOS Starting Address Segment f000
BIOS Release Date 12/10/2013
Product M5A97 R2.0
Version Rev 1.xx

machine looks like it has sleep problems, the memory dump is corrupted

I am seeing lots of corrupted memory dumps on the new windows build with AMD CPUs
I would guess since you do't have your bios patches installed, the default microsoft AMD cpu microcode patch is running \SystemRoot\system32\mcupdate_AuthenticAMD.dll
and I expect there is something wrong with it.

since the...
try moving the two sticks over to the next slot pair on the mobo. see if you still have the issue. memory testing may pass even if a stick is failing. if you still have a problem try 1 stick by its self, then try the other by its self. its time consuming but necessary to rule out the ram. memory tests don't always find the issue. ive had failing ram pass the windows memtest multiple times. it had me stumped.
 

Brett_36

Prominent
Apr 25, 2017
5
0
510


For this do you mean take one stick out run the test rinse and repeat?
 
bios is 5 versions out of date
go here: https://www.asus.com/us/Motherboards/M5A97_R20/HelpDesk_Download/
update the bios and motherboard drivers.

machine info:


BIOS Version 2201
BIOS Starting Address Segment f000
BIOS Release Date 12/10/2013
Product M5A97 R2.0
Version Rev 1.xx

machine looks like it has sleep problems, the memory dump is corrupted

I am seeing lots of corrupted memory dumps on the new windows build with AMD CPUs
I would guess since you do't have your bios patches installed, the default microsoft AMD cpu microcode patch is running \SystemRoot\system32\mcupdate_AuthenticAMD.dll
and I expect there is something wrong with it.

since the memory dump is bad I can not read the cpu mircrocode info.


Processor Version AMD FX(tm)-8320 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3500MHz
Current Speed 3500MHz
 
Solution