IRQL_NOT_LESS_OR_EQUAL BSOD while playing games

Famouzi

Prominent
May 17, 2017
8
0
510
After 10-30mins I'm getting BSOD IRQL_NOT_LESS_OR_EQUAL while Im playing lineage 2. I got new PC ASUS ROG GL553VD. I was playing GTA V and Mass Effect before and didnt have got such a problem. I can normally use my PC.

I've checked hardware and memory with Windows 10 tools. Normally Im solving problems by myself but this one is really hard to me.

Can someone help me with this?

http://www71.zippyshare.com/v/3bPFOtEC/file.html - DMP

Bluescreen view:

==================================================
Dump File : 051517-22031-01.dmp
Crash Time : 15.05.2017 23:22:50
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000028
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff803`65610843
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14a3b0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+14a3b0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\051517-22031-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 14393
Dump File Size : 843 236
Dump File Time : 15.05.2017 23:24:02
==================================================
 

Colif

Win 11 Master
Moderator
I can't read dumps and if you on the latest version of Win 10, the debugger people use may not be able to read them either. I won't both asking you to run who crashed as it will blame ntoskrnl which is windows so not the cause, just the victim

You can either read the posting instructions on this page below and ask on there as they have other tools: https://www.tenforums.com/bsod-crashes-debugging/

or, if no one can help your there, you can try running driver verifer, just read the instructions carefully. It is part of win 10 designed to find misbehaving drivers. It will cause BSOD, that is its job since it tests drivers.

Once it bsod, run Who crashed and see what driver it reveals

note: sometimes this will put you into a boot loop so it helps to have a win 10 installer handy to get out again
download the Windows 10 media creation tool and use it to make a win 10 installer on USB.
Might also help to set a system restore point before trying this as sometimes the command below doesn't stop boot loop.

The instructions to stop it are in the link above I will show u anyway
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command Prompt
type verifer /reset and press enter
restart PC
 

Famouzi

Prominent
May 17, 2017
8
0
510
Guys I think it is graphic card or its driver problem. Yestarday I just opened game with integrated card and it was all good. Do you think I should reinstall drivers? Ive checked memory with windows10 tool and it says it is fine
 

Colif

Win 11 Master
Moderator

Famouzi

Prominent
May 17, 2017
8
0
510
Ive installed drivers from official site with this tutorial https://www.youtube.com/watch?v=3ulQYC_HP9s. I installed the newest but it didnt work. Im checking the older one now.
 

Famouzi

Prominent
May 17, 2017
8
0
510
The problem is that I dont understand that Im getting BSOD only when Im playing that single game. I used to play GTA V or Mass Effect and it was all fine. I dont know if I should give my laptop back to the shop so they can fix that. Im usually fixing such a problems by myself but this one is giving me headache cause Ive tried almost everything and I cant solve the problem.

Ill make a thread on asus forum once theyll give me rights.