thanks for your reply. I haven't had a desktop pc for years but remember well the buttons on the bottom oyf the monitor that could fix the display so easily. But my laptop has only internal fixes, like in the control panel. The "charms" are in the 8, 8.1 windows display. That's the name they are called, apparently. They are stupid and very limited in what they can do. They are icon-type pictures that you have to feel around the side of the screen for. Sometimes they can be found, sometimes not. There is only a brightness charm for changing the display. Why Microsoft's reconfiguring this inferior Windows os can only be to sell new units.. Anyway, my daughter fixed the brightness problem easily by pressing two keys: the "Fn" one (never...