printer offline issue

[amycool]

hi i want to ask for a help please tell me , that i can i fix my printer, i have followed this procedure mention here https://www.newliteitsolutions.com/our-blog/fix-printer-offline/ to fix my offline printer, but now its not working, please tell me these steps are right ?

 

[viveknayyar007]

Hello amycool

Can you please describe in detail the scenario, your setup type, and how your printer is connected to a local computer or network?

The steps in the link you shared may or may not be correct depending on your work environment and the way your printer is installed and configured.

Please provide us with more details in order to allow us to give you a better solution.

Cheers!!

 

[robertjones4849]

please describe your situation briefly. also mention your printer name and model, and the cause. So that we can provide our suggestions.