Windows 10 Crashing after what i suspect was a MSI live update

Ghady

Reputable
Dec 16, 2015
16
0
4,510
Hi guys, sorry this may seem redundant but i already picked apart the entire forum !
1- 29th May 2017 - MSI's annoying Live update gave me a notification that updates are ready, me being a " good " Desktop owner decided to "agree" to this peasant's annoying plead. when done downloading it's heavy 250mb (ish) x3 updates, it asks me to reboot, and me being this generous god, i agree and reboot my system and have me a good night sleep!
2- 30th June 2017, the peasant MSI revolts and decapitates me! Kidding setting my French revolution vibes aside (for shits and giggles because you are a great community)... here is what is happening, i have 2 accounts on my desktop when i log in to my personal account the desktop does not seem to launch and appears to be slow, until it responds to my Ctrl Alt Delete several minutes later and opens Task Manager also several loong minutes later.
4- in the task manager here is what i see, low Mem usage very low CPU usage fluctuating disk usage (as ususal), now let's say i decide to run anything, surprise it does not open! until i decided lets restart windows explorer and surprise still does not work, so i end its miserable life and voila (I launched MSI Live update) the app launched and seems to be running normally, until you relaunch explorer where it returns to its laggy state!
5- me suspecting my last change having effected the system looked into the update history and there pops a message that updates failed on 29th May at 10:33 PM, and nothing was changed.
6- well let me launch good ol mister solve it all CMD, and doing the captain obvious Microsoft support's passe par tout i run an SFC /Scannow, it being very slow i decide to leave it go to work and come back in the afternoon, to my surprise it still did not finish when i got back, so i again ended explorer's miserable life and sfc continued scan finished found some errors but was unable to fix them.
7- well maybe it's a disk thing run the chkdsk /r it need to do it on boot so we reboot and check the disk and again was not successful
8- drastic times calls for safe mode, I mean drastic measures, in my mind i was going if it were a faulty app or a driver that was preventing launch than safe mode should work fine, and surprise surprise ( i'm full of surprises aren't I) safemode was as laggy as Normal startup!
9- well maybe my account is corrupted, log in to your brother's account boy (said the odd girly Japanese anime voice in my head) and tan tan tuuummm, it lags as fudge
9- screw this it's a virus scan the mofo, clean the mofo needs to reboot the mofo, and lags continue
10- system restore, i found a restore point to 29th however although restoring was successful the desktop still lagged and many other apps too
11- desperately goes to startup repair, diagnose, was unable to repair (not as in it never found anything as in it did not even start for it to determine that it's unable to repair
12- well how about a reset, again failed no changes were made,
13- manage to launch event viewer after several errors, i have thousands of Event IDs 79 and 80 package runtime information is corrupted as usual Microsoft forum is not helpful.
14-again after several tries i manage to go to apps removal tool in win10 settings i have 3 apps installed on that day (29th may) Intel Management, MSI smart tool and another MSI tool that i couldn't get before it crashed again,
15- tried to access this pc and from there any disk even USB, it seems to load endlessly and does not load all folders and files, even if requested by the CMD,
16- managed to get into program files and later on C drive from the go to file location feature in task manager, and i found that the common files were last to be changed on 29th may in there was a folder posture agent that was modified on 29th may .


Now i have several suspects with no apparent prime or solution

Formatting remains an option however i do not have a windows 10 copy since i upgraded from 7 and to my surprise the 7 key does not work (informed by a friend who tried it before) (i swear to god microsoft does not deserve me to pay money to buy their os if all fails i will pirate and once i'm happy i will pay)
I'm currently downloading ubuntu 16.04.2 with lts support to try to fix windows from outside of windows, that way we the open source proletariat can overthrow the regressive imperialist regime installed by i don't know what and start a soviet socialist OS!

Any other solution because the download seems to be taking ages


Sorry for the long post Here is a potato
 
Solution
You don't need to know your key though, its all stored on an MS server now. That is why I said to just click "I don't have a key" as Windows will check on a server once install is completed and confirm that PC is showing as being ready to activate

If you try to enter that key, it may not work.

Colif

Win 11 Master
Moderator
Just use ubuntu live cd and see if PC is as slow as in windows - that tell you if its hardware or not. Use it to backup anything you don't want to lose

Also, on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

Since reset doesn't work, do a fresh install once you copies everything off C - the last paragraph below is likely to apply since you came from 7.
change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished. You don't need key anymore, MIcrosoft have all that saved on their servers.

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)
 

Ghady

Reputable
Dec 16, 2015
16
0
4,510
Ok here is what I did, after getting in Ubuntu I managed to mount the system drive, however, the other partition was not mounting! I ran a smart scan but it failed I later launched Gpart and figured out that the drive was corrupt, here is the funny bit if you plugged the drive into another PC it ran perfectly so I backed up whatever I could Users doc a bit of dwg Photoshop saves 3ds and decided to format it. here is when it completely died now I'm shopping for an SSD and a new HDD ...
 

Colif

Win 11 Master
Moderator
You don't need to know your key though, its all stored on an MS server now. That is why I said to just click "I don't have a key" as Windows will check on a server once install is completed and confirm that PC is showing as being ready to activate

If you try to enter that key, it may not work.
 
Solution