No output on VGA adapter

[wafflemango]

Having an issue with an HP t610 thin client. The DVI port hooked up to a DVI monitor works just fine but when using a DVI-I to VGA adapter on the same port (I've tried several adapters, cables, and monitors) I get no output whatsoever.

 

[Barty1884]

Which adapters are you using specifically? One should've come bundled with the thin client... and should work.

DVI-I is capable of both Digital & Analog, and if it's not working with the included adapter....it sounds like it may be stuck outputting the Digital signal (and ignoring analog....required for VGA). Perhaps you can boot with the DVI-DVI and explore the BIOS, make sure there's no "digital only" setting enabled.

 

[wafflemango]

Which adapters are you using specifically? One should've come bundled with the thin client... and should work.

DVI-I is capable of both Digital & Analog, and if it's not working with the included adapter....it sounds like it may be stuck outputting the Digital signal (and ignoring analog....required for VGA). Perhaps you can boot with the DVI-DVI and explore the BIOS, make sure there's no "digital only" setting enabled.

This was bought as a refurb unit and didn't come with the adapter, we have another unit of the same model and verified that the adapter we had worked on that one. BIOS was locked with an unknown password so I did a reset and now I have no display at all. Just my luck.

 

[Barty1884]

I suspect theres a BIOS setting limited to digital - but with a BIOS password lock, we can't help.

We cannot verify you're the rightful owner. I'd speak to wherever sold you the refurbed unit..... or to HP directly.

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