You can try deleting the drivers, here's a guide: https://www.drivereasy.com/knowledge/how-to-connect-external-hard-drive-to-your-pc-in-windows-10/
It's likely a driver issue, if it does work you'll want to back up your current drivers in case something else happens. Use a snapshot tool like Rollback Rx or a disk imager like Macrium Reflect.