My printer (which has worked just fine with no issues before on my computer) refuses to work on my computer.
I installed it once before and got it to work, i just recently RESET my computer via, win 10 reset option and when i went to install the driver like normal the printers software says the driver is "installed", it shows up in device manager but if i were to try and print something the printer is not an option to select. When i go to settings this is what i get "driver unavailable" so then I check the HP's website to see if the printer I have is compatible with win 10 and it is, Ive never seen this issues last time. I downloaded the driver straight from HP website, So i googled and all i get is windows vista threads. So I manually try to add it. Through add printer and then click "my printer is a little old help me find it" and it says
Windows cant install HP ENVY 5660 series kernal-mode print driver.
I have a HP ENVY 5660 all in one printer.
windows 10 is fully updated, i have tried to update the driver through device manager but when it tries to find the driver i get this message below.
The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 driver.
Here are all the pictures of error messages that i get.
http://imgur.com/a/s230k
I installed it once before and got it to work, i just recently RESET my computer via, win 10 reset option and when i went to install the driver like normal the printers software says the driver is "installed", it shows up in device manager but if i were to try and print something the printer is not an option to select. When i go to settings this is what i get "driver unavailable" so then I check the HP's website to see if the printer I have is compatible with win 10 and it is, Ive never seen this issues last time. I downloaded the driver straight from HP website, So i googled and all i get is windows vista threads. So I manually try to add it. Through add printer and then click "my printer is a little old help me find it" and it says
Windows cant install HP ENVY 5660 series kernal-mode print driver.
I have a HP ENVY 5660 all in one printer.
windows 10 is fully updated, i have tried to update the driver through device manager but when it tries to find the driver i get this message below.
The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 driver.
Here are all the pictures of error messages that i get.
http://imgur.com/a/s230k