bluescreen while gaming

[msavic88]

hi im having problems when gaming sometimes where i get a bluescreen.. happens fairly often.. i made a minidump file and this is what it says i think..


Microsoft (R) Windows Debugger Version 10.0.15063.468 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\070717-6984-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 15063 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff802`f4480000 PsLoadedModuleList = 0xfffff802`f47cc5a0
Debug session time: Fri Jul 7 14:30:02.761 2017 (UTC + 10:00)
System Uptime: 3 days 23:55:04.453
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.............................................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff802f42f67cf, ff, 20, fffff802f44f67cf}

Probably caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+6ef )

Followup: MachineOwner
---------


Any help would be appreciated, not sure if this is all the info you need either but please let me know .. its driving me insane.. these are my system specs


intel core i7-6700k cpu
nvidia gtx 980
32g ram
windows 10

please help

 

[Colif]

MERGED QUESTION
Question from msavic88 : "bluescreen while gaming"

hi im having problems when gaming sometimes where i get a bluescreen.. happens fairly often.. i made a minidump file and this is what it says i think..


Microsoft (R) Windows Debugger Version 10.0.15063.468 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\070717-6984-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 15063 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff802`f4480000 PsLoadedModuleList = 0xfffff802`f47cc5a0
Debug session time: Fri Jul 7 14:30:02.761 2017 (UTC + 10:00)
System Uptime: 3 days 23:55:04.453
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.............................................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff802f42f67cf, ff, 20, fffff802f44f67cf}

Probably caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+6ef )

Followup: MachineOwner
---------


Any help would be appreciated, not sure if this is all the info you need either but please let me know .. its driving me insane.. these are my system specs


intel core i7-6700k cpu
nvidia gtx 980
32g ram
windows 10

please help

 

[msavic88]

i think this is more of the info from windbg..

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff802f42f67cf, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000020, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802f44f67cf, address which referenced memory

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.15063.413 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER: LENOVO

SYSTEM_PRODUCT_NAME: 90DD0023AU

SYSTEM_SKU: LENOVO_MT_90DD_BU_LENOVO_FM_ideacentre Y900-34ISZ

SYSTEM_VERSION: ideacentre Y900-34ISZ

BIOS_VENDOR: LENOVO

BIOS_VERSION: O1ZKT40A

BIOS_DATE: 08/26/2016

BASEBOARD_MANUFACTURER: LENOVO

BASEBOARD_PRODUCT: SKYBAY

BASEBOARD_VERSION: SDK0J40709 WIN 3259587122226

DUMP_TYPE: 2

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_P1: fffff802f42f67cf

BUGCHECK_P2: ff

BUGCHECK_P3: 20

BUGCHECK_P4: fffff802f44f67cf

READ_ADDRESS: fffff802f4861358: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff802f42f67cf

CURRENT_IRQL: 0

FAULTING_IP:
nt!PpmIdleExecuteTransition+6ef
fffff802`f44f67cf 4c89bef05d0000 mov qword ptr [rsi+5DF0h],r15

CPU_COUNT: 8

CPU_MHZ: fa8

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 8A'00000000 (cache) 8A'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: System

ANALYSIS_SESSION_HOST: DESKTOP-ITVRTD6

ANALYSIS_SESSION_TIME: 07-07-2017 16:53:35.0644

ANALYSIS_VERSION: 10.0.15063.468 x86fre

TRAP_FRAME: ffffc8017f947680 -- (.trap 0xffffc8017f947680)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff802f44f67cf rsp=ffffc8017f947810 rbp=0000000000000000
r8=0000008000000000 r9=ffff8080b1b633a0 r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl zr na po nc
nt!PpmIdleExecuteTransition+0x6ef:
fffff802`f44f67cf 4c89bef05d0000 mov qword ptr [rsi+5DF0h],r15 ds:00000000`00005df0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff802f45f77a9 to fffff802f45ec3f0

STACK_TEXT:
ffffc801`7f947538 fffff802`f45f77a9 : 00000000`0000000a fffff802`f42f67cf 00000000`000000ff 00000000`00000020 : nt!KeBugCheckEx
ffffc801`7f947540 fffff802`f45f5d7d : ffff8080`b7435458 fffff802`4547297d 00000000`00140001 00000000`00000015 : nt!KiBugCheckDispatch+0x69
ffffc801`7f947680 fffff802`f44f67cf : ffffffff`ffffffbf 00000000`003bb951 00000000`00000000 00000000`00000003 : nt!KiPageFault+0x23d
ffffc801`7f947810 fffff802`f44f5f53 : 00000000`00000003 00000000`00000002 ffff8080`b19980f0 00000000`00000000 : nt!PpmIdleExecuteTransition+0x6ef
ffffc801`7f947a80 fffff802`f45ef46c : ffffffff`00000000 ffffc801`7f8d4180 ffffc801`7f8e0d80 ffff8080`b578b740 : nt!PoIdle+0x343
ffffc801`7f947be0 00000000`00000000 : ffffc801`7f948000 ffffc801`7f941000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: fbc86847fe4eb6c3c1fac4537ef130091fd9343a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: bf3cdb3ed09ba26966430a5bc29d107549fcb052

THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

FOLLOWUP_IP:
nt!PpmIdleExecuteTransition+6ef
fffff802`f44f67cf 4c89bef05d0000 mov qword ptr [rsi+5DF0h],r15

FAULT_INSTR_CODE: f0be894c

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!PpmIdleExecuteTransition+6ef

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 59327910

IMAGE_VERSION: 10.0.15063.413

BUCKET_ID_FUNC_OFFSET: 6ef

FAILURE_BUCKET_ID: AV_nt!PpmIdleExecuteTransition

BUCKET_ID: AV_nt!PpmIdleExecuteTransition

PRIMARY_PROBLEM_CLASS: AV_nt!PpmIdleExecuteTransition

TARGET_TIME: 2017-07-07T04:30:02.000Z

OSBUILD: 15063

OSSERVICEPACK: 413

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-06-03 18:53:36

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.15063.413

ANALYSIS_SESSION_ELAPSED_TIME: 5f6

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_nt!ppmidleexecutetransition

FAILURE_ID_HASH: {0ced0187-972d-f83e-de87-663d75806c32}

Followup: MachineOwner
---------

 

[Colif]

ntkrnlmp.exe = Windows Kernel so that doesn't really tell us a lot.

Can you upload the dump file to a file sharing site and share link here, someone will look through it for you.

If dmp file is massive, perhaps do this:
follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents & upload it to a file sharing site and share link here.


IRQ errors are normally drivers, go to this site and click update now: http://pcsupport.lenovo.com/au/en/products/desktops-and-all-in-ones/y-series/y900-34isz

 

[msavic88]

i posted some more info from the dump file above your comment.. musthave been bad timing

 

[Colif]

I saw, then i added the lenova link at bottom since i saw what PC you had.

IRQ errors are normally either drivers or sometimes ram. Check drivers 1st.

 

[msavic88]

oh ok thanks so much i didnt know that was an option that they had a self service type thing on their page.. cheers doing updates now will post again if i still get crashes after updates.. thanks again

 

[msavic88]

so it blue screened again today and this was the mini dump..


ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory. The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff80b81c88544, Virtual address for the attempted execute.
Arg2: 8900000874dc8121, PTE contents.
Arg3: ffffc9000c1c5750, (reserved)
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.15063.413 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER: LENOVO

SYSTEM_PRODUCT_NAME: 90DD0023AU

SYSTEM_SKU: LENOVO_MT_90DD_BU_LENOVO_FM_ideacentre Y900-34ISZ

SYSTEM_VERSION: ideacentre Y900-34ISZ

BIOS_VENDOR: LENOVO

BIOS_VERSION: O1ZKT40A

BIOS_DATE: 08/26/2016

BASEBOARD_MANUFACTURER: LENOVO

BASEBOARD_PRODUCT: SKYBAY

BASEBOARD_VERSION: SDK0J40709 WIN 3259587122226

DUMP_TYPE: 2

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_P1: fffff80b81c88544

BUGCHECK_P2: 8900000874dc8121

BUGCHECK_P3: ffffc9000c1c5750

BUGCHECK_P4: 0

CPU_COUNT: 8

CPU_MHZ: fa8

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 8A'00000000 (cache) 8A'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0xFC

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_SESSION_HOST: DESKTOP-ITVRTD6

ANALYSIS_SESSION_TIME: 07-08-2017 21:29:52.0615

ANALYSIS_VERSION: 10.0.15063.468 x86fre

TRAP_FRAME: ffffc9000c1c5750 -- (.trap 0xffffc9000c1c5750)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80b81e88a44 rbx=0000000000000000 rcx=ffff9301bb35b5c0
rdx=ffff9301bb35b5c0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80b81e88544 rsp=ffffc9000c1c58e8 rbp=ffff9301bb35b600
r8=0000000009cb6969 r9=0000000001d2f7dd r10=fffff8013f0a3f10
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nvlddmkm+0xe8544:
fffff80b`81e88544 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8013e9de970 to fffff8013e9843f0

STACK_TEXT:
ffffc900`0c1c54c8 fffff801`3e9de970 : 00000000`000000fc fffff80b`81c88544 89000008`74dc8121 ffffc900`0c1c5750 : nt!KeBugCheckEx
ffffc900`0c1c54d0 fffff801`3e937d4d : ffffc900`0c1c56c0 00000000`00000011 ffffc900`0c1c5750 fffff80b`81c88544 : nt!MiCheckSystemNxFault+0xb2154
ffffc900`0c1c5510 fffff801`3e8a58a6 : ffffb600`00000000 ffffc900`0c1c5660 00000000`00000003 00000000`00000001 : nt!MiRaisedIrqlFault+0x105
ffffc900`0c1c5560 fffff801`3e98dc72 : ffffc900`0be89180 fffff801`3e88ed46 ffffc900`0c1c5770 00000000`00000001 : nt!MmAccessFault+0x1146
ffffc900`0c1c5750 fffff80b`81e88544 : fffff801`3e889898 ffff9301`bb35b5c0 ffff9301`bb35b600 00000000`00000002 : nt!KiPageFault+0x132
ffffc900`0c1c58e8 fffff801`3e889898 : ffff9301`bb35b5c0 ffff9301`bb35b600 00000000`00000002 000000ec`00000002 : nvlddmkm+0xe8544
ffffc900`0c1c58f0 fffff801`3e88a707 : ffffc900`0c197180 00000000`003bb94e 00000000`00000000 00000000`003b2068 : nt!KiProcessExpiredTimerList+0x248
ffffc900`0c1c59e0 fffff801`3e98749a : ffffffff`00000000 ffffc900`0c197180 00000000`00000000 ffffc900`0c1a3d80 : nt!KiRetireDpcList+0x367
ffffc900`0c1c5be0 00000000`00000000 : ffffc900`0c1c6000 ffffc900`0c1bf000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 83355a7e50e87d80ca4694eade0902334474701f

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f2a17b486433fcb4a1d57dd35b5ee604d05315f0

THREAD_SHA1_HASH_MOD: d9102e58125d647544119788aeaceb617725053f

FOLLOWUP_IP:
nvlddmkm+e8544
fffff80b`81e88544 ?? ???

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: nvlddmkm+e8544

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5938865d

BUCKET_ID_FUNC_OFFSET: e8544

FAILURE_BUCKET_ID: 0xFC_nvlddmkm!unknown_function

BUCKET_ID: 0xFC_nvlddmkm!unknown_function

PRIMARY_PROBLEM_CLASS: 0xFC_nvlddmkm!unknown_function

TARGET_TIME: 2017-07-08T11:26:27.000Z

OSBUILD: 15063

OSSERVICEPACK: 413

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-06-03 18:53:36

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.15063.413

ANALYSIS_SESSION_ELAPSED_TIME: 5df

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0xfc_nvlddmkm!unknown_function

FAILURE_ID_HASH: {10a372a1-4da6-30bd-243f-0740eda23c96}

Followup: MachineOwner
---------

not sure whats going on

 

[Colif]

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: nvlddmkm+e8544

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

Nvidia drivers. Try this: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

 

[msavic88]

thanks, will try and see if its a fix

 

[msavic88]

blue screened again just now after gaming for around 3 hours.. heres the minidump.. im not sure if its ram or bad driver.. i have done a ram check recently and it said all was ok.. i updated all drivers and followed your other instructions also so im not sure what the problem is.

Spoiler

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff80186d0aab1, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80186f0aab1, address which referenced memory

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.15063.413 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER: LENOVO

SYSTEM_PRODUCT_NAME: 90DD0023AU

SYSTEM_SKU: LENOVO_MT_90DD_BU_LENOVO_FM_ideacentre Y900-34ISZ

SYSTEM_VERSION: ideacentre Y900-34ISZ

BIOS_VENDOR: LENOVO

BIOS_VERSION: O1ZKT40A

BIOS_DATE: 08/26/2016

BASEBOARD_MANUFACTURER: LENOVO

BASEBOARD_PRODUCT: SKYBAY

BASEBOARD_VERSION: SDK0J40709 WIN 3259587122226

DUMP_TYPE: 2

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_P1: fffff80186d0aab1

BUGCHECK_P2: ff

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80186f0aab1

READ_ADDRESS: fffff80187274358: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff80186d0aab1

CURRENT_IRQL: 0

FAULTING_IP:
nt!KiCheckForTimerExpiration+191
fffff801`86f0aab1 807b2100 cmp byte ptr [rbx+21h],0

CPU_COUNT: 8

CPU_MHZ: fa8

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 8A'00000000 (cache) 8A'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: System

ANALYSIS_SESSION_HOST: DESKTOP-ITVRTD6

ANALYSIS_SESSION_TIME: 07-10-2017 00:00:07.0638

ANALYSIS_VERSION: 10.0.15063.468 x86fre

TRAP_FRAME: ffffc881727475a0 -- (.trap 0xffffc881727475a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000c81d05e827 rbx=0000000000000000 rcx=ffffc881726d3180
rdx=000000000053ef02 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80186f0aab1 rsp=ffffc88172747730 rbp=0000000000000000
r8=000000000053ef02 r9=0000000000000000 r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl zr na po nc
nt!KiCheckForTimerExpiration+0x191:
fffff801`86f0aab1 807b2100 cmp byte ptr [rbx+21h],0 ds:00000000`00000021=??
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8018700a7a9 to fffff80186fff3f0

STACK_TEXT:
ffffc881`72747458 fffff801`8700a7a9 : 00000000`0000000a fffff801`86d0aab1 00000000`000000ff 00000000`00000000 : nt!KeBugCheckEx
ffffc881`72747460 fffff801`87008d7d : 9df882a0`f1cab6c9 ffffd88d`caeb18e0 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffc881`727475a0 fffff801`86f0aab1 : ffffd88d`c47fdd00 fffff801`86ea8056 ffffd88d`c8b2ec00 ffffc881`726d8f90 : nt!KiPageFault+0x23d
ffffc881`72747730 fffff801`86f0a55a : 00000000`00000000 00000000`00000001 00000001`ffffffff fffffff6`00000002 : nt!KiCheckForTimerExpiration+0x191
ffffc881`727477b0 fffff801`86f09875 : ffffffff`ffffffbf 0001395c`d34e7811 00000000`00000000 ffffc881`726d3180 : nt!KeAccumulateTicks+0x2a
ffffc881`72747810 fffff801`86f08f53 : 00000000`00000003 00000000`00000002 ffffd88d`c8b350f0 00000000`00000000 : nt!PpmIdleExecuteTransition+0x795
ffffc881`72747a80 fffff801`8700246c : ffffffff`00000000 ffffc881`726d3180 ffffc881`726dfd80 ffffd88d`cc3f97c0 : nt!PoIdle+0x343
ffffc881`72747be0 00000000`00000000 : ffffc881`72748000 ffffc881`72741000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: af93d17231dfd8fe7c1260788970b5ff93d6fc25

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b70339981c3ddd409e5191eccac8c9843ccb3994

THREAD_SHA1_HASH_MOD: cb5f414824c2521bcc505eaa03e92fa10922dad8

FOLLOWUP_IP:
nt!KiCheckForTimerExpiration+191
fffff801`86f0aab1 807b2100 cmp byte ptr [rbx+21h],0

FAULT_INSTR_CODE: 217b80

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!KiCheckForTimerExpiration+191

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 59327910

IMAGE_VERSION: 10.0.15063.413

BUCKET_ID_FUNC_OFFSET: 191

FAILURE_BUCKET_ID: AV_nt!KiCheckForTimerExpiration

BUCKET_ID: AV_nt!KiCheckForTimerExpiration

PRIMARY_PROBLEM_CLASS: AV_nt!KiCheckForTimerExpiration

TARGET_TIME: 2017-07-09T13:36:10.000Z

OSBUILD: 15063

OSSERVICEPACK: 413

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-06-03 18:53:36

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.15063.413

ANALYSIS_SESSION_ELAPSED_TIME: 5f0

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_nt!kicheckfortimerexpiration

FAILURE_ID_HASH: {52b511a5-3556-32f7-5ef7-65fc7db75beb}

Followup: MachineOwner

---------

 

[Colif]

can you upload a copy of the dmp file to a file sharing site and show link here, seems someone will have to go through it and see what they can figure out, as that error just mentioning the kernel which is what crashed but isn't what caused it.

 

[msavic88]

heres the link. it should work and thanks for helping out

http://jmp.sh/v5gRahF