my newly bought laptop wont read any usb

gogoethxena

Prominent
Jul 12, 2017
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i just bought a lenovo laptop model15IBD 80QQ it runs on windows10..problem is it won't read any devices i put on the USB port.
previously i copied vedios from my phone and it works fine when i tried my hard disk..transcend 2TB and a kingston 3GB pendrive it wont read it..i tried both the pen drive and hard disk on other laptop and pc..and it works just fine..what is wrong with my laptop then?