Cmusbdac.sys blue screen please help

fueler121

Prominent
Jun 28, 2017
4
0
510
I've got an issue with Windows 10 lately, when i am playing games, i will suddenly crash with the message 'CMUSBDAC.sys THREAD_EXCEPTION not handled' i have no logs of what happened, as i do not know how to get these. Is there currently a way to fix this issue? I've tried reinstalling my drivers (uninstalling and reinstalling them)
 

Colif

Win 11 Master
Moderator
C-Media USB Audio Class 1.0 and 2.0 DAC Device Driver possibly for Xonar sound card from memory, could be onboard but it sounds like an add on card.

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)
 

gardenman

Splendid
Moderator
Hi, I ran the dump file(s) through the debugger and got the following information: https://pastebin.com/7G7avw4u

File: 080317-32281-01.dmp (Thu Aug 3 10:40:05 2017)
Warning: Unable to verify timestamp for: CMUSBDAC.sys
BugCheck: [SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)] {ffffffffc0000005, fffff8036ce97047, ffffd580d15861f8, ffffd580d1585a40}
Probably caused by: memory_corruption (Process: System)

I can't help you with this. Wait for someone else to reply. Good luck.
 

Colif

Win 11 Master
Moderator
Your PC? https://support.hp.com/au-en/document/c02271779

Old drivers:
Update Realtek HD Audio - https://www.tenforums.com/drivers-hardware/5993-latest-realtek-hd-audio-driver-version.html (or remove, these might be conflicting with external card.
update razer drivers
Update Logitech Gaming software, your version from 2015
uninstall Super anti spyware, its from 2012
Hamdrv.sys (Mon Mar 30 2015) - LogMeIn Hamachi Virtual Miniport Driver (not sure what this is)
HECIx64.sys (dated Thu Sep 17 2009) - Intel Management Engine Interface - There might be a newer version, this is 8 years old. I would remove it otherwise as its not going to work well with win 10

What sound card are you using?
CMUSBDAC.sys is a Nov 2016 file, its not as old as others on PC so its possible something else tripped it up. Your realtek drivers, for instance, are 2012.
 

fueler121

Prominent
Jun 28, 2017
4
0
510
That is not my pc, I have a custom built one, gtx 750 i7 860 16 GBs of ram.

im using my g430's if that's what you mean by soundcard.

hamachi is just something that port fowards for you so I can start servers with friends.

doing everything you told me now.

Edit: I cant uninstall that HECIx64.sys and I don't know if my pc would work without it, I have admin perms but it says i need system perm