Hi,
I'm looking for assistance as :
- my games crash after around 10 minutes (not necessarily hard games to run.. I'm crashing in Overwatch, CSGO...)
- my PC will also crash when in game, but less frequently (1 out of 3 crashes is the PC)
My PC is 5 months old, all pieces were brand new and I have not noticed any problem in the last months. This started happening about 10 days ago and I really don't know what could have started it...
Things I've tried :
I spent hours looking at related posts but nothing software-wise has worked, I'm a bit discouraged as I've read it could come from the Motherboard.
The PC runs fine when "idle", for example when I'm browsing the web.
Here are my specs :
- Operating System
Windows 10 Pro 64-bit
- CPU
Intel Core i7 7700K @ 4.20GHz 51 °C
Kaby Lake 14nm Technology
- RAM
16.0GB Dual-Channel Unknown @ 1500MHz (15-17-17-35)
- Motherboard
MSI Z270 PC MATE (MS-7A72) (U3E1) 41 °C
- Graphics
ROG PG348Q (3440x1440@60Hz)
4095MB NVIDIA GeForce GTX 1080 (NVIDIA) 44 °C
- Storage
223GB KINGSTON SHFS37A240G (SSD) 38 °C
931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA) 40 °C
Here are some crash examples that I'm getting in game :
Faulting application name: dwm.exe, version: 10.0.15063.0, time stamp: 0x982d0cc7
Faulting module name: nvwgf2umx_cfg.dll, version: 22.21.13.8205, time stamp: 0x59079507
Exception code: 0xc0000005
Fault offset: 0x00000000008d3142
Faulting process id: 0x598
Faulting application start time: 0x01d31d03c0783e01
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvwgf2umx_cfg.dll
Report Id: 1ba07788-f15d-471d-a656-207277d56297
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: csgo.exe, version: 0.0.0.0, time stamp: 0x595ec8de
Faulting module name: nvd3dum.dll, version: 22.21.13.8205, time stamp: 0x59079242
Exception code: 0xc0000005
Fault offset: 0x000f042c
Faulting process id: 0xa68
Faulting application start time: 0x01d31d0f626ce666
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\csgo.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvd3dum.dll
Report Id: ca17f77d-f34b-4ea3-96e9-3ad575866ea6
Faulting package full name:
Faulting package-relative application ID:
Here's the Critical message when the PC crashes :
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event XMLS :
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>
<EventID>41</EventID>
<Version>5</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-08-24T20:25:42.319536900Z" ></TimeCreated>
<EventRecordID>428</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="8" ></Execution>
<Channel>System</Channel>
<Computer>DESKTOP-HC87I6I</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
- <EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff803fb53d0e0</Data>
<Data Name="BugcheckParameter3">0xffffd100eca0fc50</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
</EventData>
</Event>
Finally, not sure if it can be of use, here's a pic from OCCT :
I'm looking for assistance as :
- my games crash after around 10 minutes (not necessarily hard games to run.. I'm crashing in Overwatch, CSGO...)
- my PC will also crash when in game, but less frequently (1 out of 3 crashes is the PC)
My PC is 5 months old, all pieces were brand new and I have not noticed any problem in the last months. This started happening about 10 days ago and I really don't know what could have started it...
Things I've tried :
- re-installing W10 from scratch
- Updating NVIDIA drivers
- Checking the BIOS for any strange configuration, but everything looks OK - GPU is not OC
- Checked the cabling inside the PC
- I've noticed very short CPU spikes at 100% but I'm not sure they are related to the crashes.
I spent hours looking at related posts but nothing software-wise has worked, I'm a bit discouraged as I've read it could come from the Motherboard.
The PC runs fine when "idle", for example when I'm browsing the web.
Here are my specs :
- Operating System
Windows 10 Pro 64-bit
- CPU
Intel Core i7 7700K @ 4.20GHz 51 °C
Kaby Lake 14nm Technology
- RAM
16.0GB Dual-Channel Unknown @ 1500MHz (15-17-17-35)
- Motherboard
MSI Z270 PC MATE (MS-7A72) (U3E1) 41 °C
- Graphics
ROG PG348Q (3440x1440@60Hz)
4095MB NVIDIA GeForce GTX 1080 (NVIDIA) 44 °C
- Storage
223GB KINGSTON SHFS37A240G (SSD) 38 °C
931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA) 40 °C
Here are some crash examples that I'm getting in game :
Faulting application name: dwm.exe, version: 10.0.15063.0, time stamp: 0x982d0cc7
Faulting module name: nvwgf2umx_cfg.dll, version: 22.21.13.8205, time stamp: 0x59079507
Exception code: 0xc0000005
Fault offset: 0x00000000008d3142
Faulting process id: 0x598
Faulting application start time: 0x01d31d03c0783e01
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvwgf2umx_cfg.dll
Report Id: 1ba07788-f15d-471d-a656-207277d56297
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: csgo.exe, version: 0.0.0.0, time stamp: 0x595ec8de
Faulting module name: nvd3dum.dll, version: 22.21.13.8205, time stamp: 0x59079242
Exception code: 0xc0000005
Fault offset: 0x000f042c
Faulting process id: 0xa68
Faulting application start time: 0x01d31d0f626ce666
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\csgo.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvd3dum.dll
Report Id: ca17f77d-f34b-4ea3-96e9-3ad575866ea6
Faulting package full name:
Faulting package-relative application ID:
Here's the Critical message when the PC crashes :
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event XMLS :
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>
<EventID>41</EventID>
<Version>5</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-08-24T20:25:42.319536900Z" ></TimeCreated>
<EventRecordID>428</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="8" ></Execution>
<Channel>System</Channel>
<Computer>DESKTOP-HC87I6I</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
- <EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff803fb53d0e0</Data>
<Data Name="BugcheckParameter3">0xffffd100eca0fc50</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
</EventData>
</Event>
Finally, not sure if it can be of use, here's a pic from OCCT :