Problems with resetting asus laptop back to its original format.

[brittanyligdis]

I am using my Asus X553M with windows 10.
I have gone through each process to reset the drive and wipe the computer, however it still shows back as exactly how it was. Can anyone tell me if this is a common issue or if i am doing the proper steps to get my computer back to how it was in the beginning?

 

[Colif]

Often reset just doesn't work. If you are not concerned about the contents of the laptop, I would suggest a clean install as that will ensure its back to basics

download the Windows 10 media creation tool and use it to make a win 10 installer on USB

change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)