Cannot Reset Password

lizardking

Prominent
Sep 11, 2017
1
0
510
Hello!

I had to make a new account so I could ask about if there are any ongoing issues with password resets?

I could not log in to my original account so I reset the password and I keep getting an error when I try to reset it.

Is there anything I can do?
 

Graybush

Respectable
Feb 13, 2017
852
6
2,165
Hi there,

I'm sorry to hear you're having this issue. We're currently undergoing some login/password issues after we migrated our new login program. If you can email us your original username and email address to community@tomshardware.com, I can send it along to the correct person.