Asus Monitor Warrenty/Repair Question

[Denganim20]

Hey guys so I have a Asus Rog PG248Q monitor and recently it got a dead pixel that never goes away and it's irritating. I tried what I could to fix it, but it all failed. So if someone could tell me how I can send it to Asus for repair or how the warranties work I would appreciate that. Thanks guys.

 

[vrumor]

Did you look up all that information on the ASUS site? They will tell you all of that and give you an RMA number, although for 1 dead pixel, I doubt theyll issue an RMA for that. You should look for their dead pixel policy, im sure thats on their site too.

 

[Denganim20]

So I checked asus and it says u need at least 3 dead pixels to have it replaceable, so that sucks. But do you know if I would be able to return it to amazon instead as I got it from there? The monitor is only about a little over 9 months old.

 

[DSzymborski]

So I checked asus and it says u need at least 3 dead pixels to have it replaceable, so that sucks. But do you know if I would be able to return it to amazon instead as I got it from there? The monitor is only about a little over 9 months old.

Amazon's returns are for 30 days. You may get an exception once in a while -- Amazon customer support tends to be generous -- but I'd be absolutely shocked if they accepted a return on merchandise you've had for nine months.

 

[Denganim20]

So I guess my chances are pretty slim. I suppose it's worth a try, thanks anyway.

 

[DSzymborski]

So I guess my chances are pretty slim. I suppose it's worth a try, thanks anyway.

Have you tried one of the dead pixel unfixer things, like http://www.jscreenfix.com/ or something like that? Worth a shot if you haven't; doesn't cost anything.

 

[Denganim20]

So I guess my chances are pretty slim. I suppose it's worth a try, thanks anyway.

Have you tried one of the dead pixel unfixer things, like http://www.jscreenfix.com/ or something like that? Worth a shot if you haven't; doesn't cost anything.

Ik its been awhile since I have added to this post, but I think I will have to live with the pixel issue, I could not send ot to ASUS. Thanks for the suggestion though.