PC Booting to Command Prompt Only **WINDOWS 10**

[mackyisback]

Okay so here's how it goes. I have a 5 month old Alienware R4 17 Inch laptop. I turn it on, the alienware logo loads as normal, I get to the login screen as normal, it recognizes my face and logs in. Then I hit the current issue.

The screen is all black and the only thing I can see is a command prompt waiting for directions. I can CTRL + ALT + DELETE and function from there. This almost seems like a safe mode? But when i do the MSCONFIG it is set to start up normal, nothing about safe mode etc. Please help!!!!

 

[SkyNetRising]

But when i do the MSCONFIG it is set to start up normal, nothing about safe mode etc.

Can you post screenshot of msconfig settings?

 

[mackyisback]

I'm at work, I will post a couple photos when I get home in roughly an hour tops sir.

 

[mackyisback]

As a Reference, from what I remember last time I looked at the MS Config settings, it keeps defaulting to selective startup, with load system services, original boot config, and load startup items checked. Idk if this is an alienware specific setup or my issue.

Under the boot section it has selected the only boot option of WINDOWS 10 (C:\WINDOWS) : CURRENT OS; DEFAULT OS

Under boot options nothing is checked and timeout is 30 seconds.

I did try to boot with startup section selecting normal startup and diagnostic setup with no luck.

I will post screenshots shortly regardless.

 

[schofieldo]

When you're at the command prompt, type:
bcdedit /deletevalue {current} safeboot

Reboot and your PC should boot in normal mode.

 

[Neur0nauT]

Sounds like a borked update. Boot to into safe mode and run a System Restore to roll it back to last restore point (usually before it tried to apply the previous update)

 

[mackyisback]

It won't let me add photos from my phone . When I did the bcdedit it told me the specified entry multiplier is not valid the parameter is incorrect.

How do I do a system restore if I have No icons etc. Idk what to do sorry

 

[mackyisback]

If I open my computer through the ctrl alt delete screen I can open everything. Internet. Steam. Blizzard launcher. My background is black and I still have no icons or Windows start menu etc

 

[mackyisback]

Okay so everything works but like the windows 10 ui basically. I can run Destiny on ultra like normal. But I have to navigate thru my computer only.

 

[mackyisback]

So now the issue seems to be solved when I type explorer.exe in the cms prompt. But I have to do this every time. Why won't explorer.exe start on its own