Not displaying 144hz???

[shayaanfacebook]

Hi Guys,

I just received my ASUS VG248QE monitor which is supposed to support 144hz. However, in the windows display settings I am capped at 60hz?

I look online and it says, try it on Nvidia Control Panel...its the same deal, I only get 60hz on it. And then I tried customizing my display options and increasing the hz value from 60 to 70 as a test, my screen goes black and says "no signal".

This is really frustrating as I've been waiting all week for this monitor to finally test 144hz . I am using a DVI to DisplayPort cable also.

Anyone know what this issue could possibly be? Literally trying everything I can see based on online forums and it isnt working.

Thanks

 

[TJ Hooker]

What graphics card? What cable/adapter are you using?

 

[shayaanfacebook]

What graphics card? What cable/adapter are you using?

My graphics card is a 1080ti. My cable is a DVI to Display Port, I assumed anything with a display port was capable of 144hz I will find out the model in a sec and get back to you

 

[shayaanfacebook]

What graphics card? What cable/adapter are you using?

This is the cable I got from amazon:

https://www.amazon.co.uk/kenable-DisplayPort-DVI-D-Digital-Video/dp/B0095ZGCNA

 

[TJ Hooker]

I'm guessing it's the cable. You need dual link DVI-D for 144Hhz. Now, that cable looks like it has a dual link connector, but doesn't say anything about dual link. Why not just use a regular display port cable?

 

[spdragoo]

http://dlcdnet.asus.com/pub/ASUS/LCD%20Monitors/VG248/VG248_English.pdf?_ga=2.8936309.1955291276.1512147154-1599389257.1507056249

There could be 1 of 2 things happening here:

1) According to the supported resolutions/refresh rates, you have to use a Dual-link DVI-D or a DisplayPort connection to the monitor. Your monitor has both a DVI & a DisplayPort connector on the back, so there is zero need to use a DP-to-DVI adapter. Just use a standard DisplayPort or DVI-D Dual-link cable (note that the monitor included the latter). This is also listed on their Overview page (https://www.asus.com/us/Monitors/VG248QE/overview/).

2) Also according to that note, you have to have an nVidia GPU (apparently it doesn't work with an AMD GPU). This is in addition to the cable connection listed in #1.

 

[shayaanfacebook]

http://dlcdnet.asus.com/pub/ASUS/LCD%20Monitors/VG248/VG248_English.pdf?_ga=2.8936309.1955291276.1512147154-1599389257.1507056249

There could be 1 of 2 things happening here:

1) According to the supported resolutions/refresh rates, you have to use a Dual-link DVI-D or a DisplayPort connection to the monitor. Your monitor has both a DVI & a DisplayPort connector on the back, so there is zero need to use a DP-to-DVI adapter. Just use a standard DisplayPort or DVI-D Dual-link cable (note that the monitor included the latter). This is also listed on their Overview page (https://www.asus.com/us/Monitors/VG248QE/overview/).

2) Also according to that note, you have to have an nVidia GPU (apparently it doesn't work with an AMD GPU). This is in addition to the cable connection listed in #1.

omg thank you both!

So just to confirm, the below cable should work right?

https://www.amazon.co.uk/gp/product/B01IBJYVNI/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1