Hi everyone,
A good friend just bought a new gaming pc: https://www.newegg.com/Product/Product.aspx?Item=N82E16883102333
Everything was installed and apparently updated when he booted up, but he is running in to some odd problems:
- Installed program's shortcut disappeared (Discord), the program no longer lets him load it & Windows is not allowing him to un-install because it cant find certain required files. This is after he installed and used the program, and it functioned fine.
- Unable to connect to any servers through a game he bought (PUBG), even though we've tried everything under the sun to fix it. Counterstrike 1.6 seems to work fine.
- Random errors when trying to load Steam and PUBG.
Seeing as we've tried everything else, I am wondering if Windows or some of his drivers are installed incorrectly and that is why he's getting errors..
My question: Is there an easy way for us to completely wipe all his drivers and Windows 10, to get back to his base build and install everything from scratch?
I don't know what else to do.. we've hit a wall and we are both extremely frustrated.
Thanks for any help!
A good friend just bought a new gaming pc: https://www.newegg.com/Product/Product.aspx?Item=N82E16883102333
Everything was installed and apparently updated when he booted up, but he is running in to some odd problems:
- Installed program's shortcut disappeared (Discord), the program no longer lets him load it & Windows is not allowing him to un-install because it cant find certain required files. This is after he installed and used the program, and it functioned fine.
- Unable to connect to any servers through a game he bought (PUBG), even though we've tried everything under the sun to fix it. Counterstrike 1.6 seems to work fine.
- Random errors when trying to load Steam and PUBG.
Seeing as we've tried everything else, I am wondering if Windows or some of his drivers are installed incorrectly and that is why he's getting errors..
My question: Is there an easy way for us to completely wipe all his drivers and Windows 10, to get back to his base build and install everything from scratch?
I don't know what else to do.. we've hit a wall and we are both extremely frustrated.
Thanks for any help!
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