BSOD Win 10 Hal.dll . Completely lost as to what might be causing it.

[absinthia]

I really hope some of you more tech savy people can tell me what's up, I've been getting BSOD mostly while playing games, but not just that, the last few days just when browsing websites, such as news sites, so , nothing too complicated. It worked fine for a few days this week, and now, I'm crashing constantly it feels like.

I'm hoping these screenshots can help someone help me figure it out. Appreciate all help possible.

Here's hoping I did the google drive thing correctly!

https://drive.google.com/file/d/1aIfQ1CCTfga_MGMe7T6BW5MKkpuB6fpa/view?usp=sharing

https://drive.google.com/file/d/1Ju0-isk0T7dgJ__T5S3XZCJYdXCRNlOI/view?usp=sharing

 

[Colif]

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it

 

[johnbl]

all of your bugchecks are 0x124
you need to go into bios and update it or reset it to defaults, boot windows and remove any GPU or CPU overclock tools. if you have a older machine, blow the dust out of any fans and make sure they are spinning up. Check your PSU for proper voltages and check for overheating.

 

[absinthia]

Thank you , both of you!
Colif, I will most certainly do that the next time I blue screen( which I'm expecting to be soon-ish...)

And John, I thought about it maybe being the bios that needed updated, but haven't quite dared to venture into that just yet. I have no overclock tools, the machine is on the older side, although, parts of it was replaced two years ago, the motherboard and the graphics card. I blew out the dust just the other day, and the fans are spinning up the way they're supposed to. I will check for the overheating, and have a look at the voltage, although, as far as the voltage goes, not sure why anything would have changed?

Thank you again, I really appreciate it, and I will be back with results of updates and things!

 

[absinthia]

I really hope this is what you meant, Colif, changed the settings in windows to save minidumps, and I don't really have a clue if this is the upload that you wanted, I don't usually use google drive.

https://drive.google.com/open?id=1zUbk4StuHg6LQ52rzZppwY-z2NMnzTz7

 

[Paul NZ]

I would uninstall daemontools. This is a known cause of crashes. Something maybe making Heroes of the storm crash


Same prob is here, but one guy fixed it by updating the bios

https://us.battle.net/forums/en/heroes/topic/13422992182

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pastebin.com/dkEWfgJy

File: 121917-24953-01.dmp (Dec 18 2017 - 20:10:30)
BugCheck: [WHEA_UNCORRECTABLE_ERROR (124)]
Probably caused by: AuthenticAMD (Process: HeroesOfTheStorm)
Uptime: 0 Day(s), 3 Hour(s), 01 Min(s), and 36 Sec(s)

I can't help you with this. Wait for additional replies. Good luck.

 

[absinthia]

Ty, both Paul and Gardenman!

Paul, well, had it only crashed when I was playing heroes of the storm, that would be one thing, but it crashes at other times too(but yeah, quite often when I'm playing) as for Daemon tools, I don't actually run that anymore, however, I just uninstalled it anyway, might make a difference, you never know!

Gardenman, thank you for your help, I really appreciate all the feedback I can get